SMU BBR SEM 5 SUMMER 2015 ASSIGNMENTS

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SMU BBR SEM 5 SUMMER 2015 ASSIGNMENTS

BBR501 STORE OPERATIONS AND JOB KNOWLEDGE

1 Classify retail stores on the basis of Operational structure.

4 types

2 What are the various types of retail store layout?

10 types

3 The main role of a merchandiser is to facilitate the different processes of merchandise management. Apart from this, what are the other roles of a merchandiser?

10 points

4 What are the various responsibilities of the store administrator?

10 functions

5 Explain the role of human resource department in a retail store.

Explanation on HRD in retail store

Any 5 functions explained

6 What procedures should be followed when a customer approaches the baggage counter to deposit his / her belongings?

All functions

BBR502 LOGISTICS MANAGEMENT

1 Write short notes on:

1. Role of logistics in economy

2. Procurement performance cycle

3. Judgmental method of forecasting

4. Vendor Managed inventory

Briefly explain:

1. Role of logistics in economy

2. Procurement performance cycle

3. Judgmental method of forecasting

4. Vendor Managed inventory

2 What are the challenges that businesses face in managing their supply chain in India

List the 6 challenges that businesses face in managing their supply chain in India

Describe the 6 challenges that businesses face in managing their supply chain in India

3 Elaborate on Automated Storage and Retrieval System (ASRS or AS/RS)

Explain what is an ASRS?

Where it can be employed?

What type of equipment is needed for ASRS?

List any 5 advantages of ASRS

4 Answer the following questions:

1. What are the ways of storing merchandise in retail stores?

2. What are the warehousing strategies used by retailers to reduce the overall logistics cost and remain competitive in the market?

3. Define the following IT applications used in logistics and supply chain management.

a. Electronic Data Interchange (EDI)

b. Point of Sales (POS) system

c. Bar Code and scanning

1. Briefly explain the 3 ways of storing merchandise in retail stores

2. Briefly explain the 4 warehousing strategies used by retailers to reduce the overall logistics cost and remain competitive in the market

3. Define the 3 terms EDI, POS and bar code and scanning

5 What are the factors affecting freight costs?

List the 6 factors affecting freight costs

Explain the 6 factors affecting freight costs

6 Write short notes on:

1. Post-order customer support

2. Logistics service contract

Briefly explain:

1. Post-order customer support

2. Logistics service contract

BBR 503 BUYING

1 Explain the personality traits in negotiation and also discuss the stages involved in negotiation.

Explanation about Negotiation

Personality traits in negotiation

Stages involved in negotiation

2 Explain on buying decision making and types of data required for market research.

Explanation on buying decision making

Explanation on types of data required for market research

3 Give short notes on :

Centralized buying

Decentralized buying

Consignment buying

Explanation of centralized buying

Explanation of decentralized buying

Explanation of consignment buying

BBR504 VISUAL MERCHANDISING

1 Define visual merchandising.

What are the common challenges in visual merchandising?

Definition

Common challenges

2 Assuming that you are a store manager, describe the various heads of store space allocation.

Any 10 heads

3 Write a short note on:

Elements of image mix of a retail store

Diagram

BBR505: WAREHOUSE MANAGEMENT

1 Assuming that you are appointed as a warehouse manager, what are your roles & responsibility?

Roles

2 What are the challenges in warehousing of a retail sector?

4 challenges

3 Describe the different types of suppliers.

5 types

4 Explain how EOQ is calculated?

Methodology

5 Define GMROI.

How GMROI is calculated?

Definition GMROI

GMROI is calculation procedure

6 Explain the different types of warehouse structures.

4 types

SMU BBA SEM 4 SUMMER 2015 ASSIGNMENTS

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SMU BBA SEM 4 SUMMER 2015 ASSIGNMENTS

BBA401 – E-Commerce

Q1. a. Amazon is the world's online marketplace® for all the books, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, Amazon offers an online platform where millions of items are traded each day. Mention and explain the various opportunities offered by ecommerce for businesses. b. What are the advantages and disadvantages of eCommerce?

Q2. a. The TCP/IP reference model is the network model used in the current Internet architecture. This model is derived from the OSI model and they are relatively same in nature. Explain the different characteristics of Gateways in the TCP/IP reference model with a neat diagram b. Write short note on Hyper Text Markup Language (HTML) with example

Q3. Hanson websites are built to work for your business and are built on the concept of intelligent website. An intelligent website is more than just a brochure on the web. It allows you to edit the website yourself through a Content Management System (CMS). What is the need for an intelligent website?
Q4. When a data is sent across the network it is encrypted and arranged in a way that even if there is a diversion in the flow of data should not leak the data. At the reception it is decrypted and actual data is obtained. Explain the different methods of encryption technique.

Q5. Explain the different categories of electronic payment system in detail

Q6. We know that there are various internet services which help us to make the use of network efficiently. Being a regular user of the various services without probably knowing the technical aspects explain those services in details with an example.

BBA402 – Management Accounting

1 Budgetary control is a strong business tool that helps companies maximize profits. Explain the characteristics and objectives of a budgetary control system.

Explanation of characteristics of budgetary control system

Explanation of objectives of budgetary control system

2 The success of a business enterprise depends to a great extent on how efficiently and effectively it can control costs. Give the meaning of standard costing. Describe estimated cost and standard cost.

Meaning of standard costing

Explanation on estimated cost and standard cost

3 Marginal costing plays a major role in making certain decisions. It provides information to management regarding the behavior of costs and the incidence of such costs on the profitability of an undertaking. Explain the advantages of marginal costing.

Advantages of marginal costing (cover all the 13 important points)

4. Variance analysis is a tool for measuring performance and depends on the principle of management by exception. Explain the uses of variance. From the following information, calculate sales margin price variance and sales margin volume variance.

Budgeted Sales				Actual Sales
Product	Qty. (units)	Sales price per unit (Rs.)	Std. cost per unit	Product	Qty. (units)	Sales price per unit (Rs.)
A	600	20	12	A	800	24
B	400	15	9	B	600	12
	1000				1400

[The uses of variances-5

Calculation of standard margin price variance and sales margin volume variance-5]

5 Explain the determinants of working capital requirements.

Explanation of all the determinants of working capital requirements

6. From the following information prepare

(i) a statement of sources and uses of funds and

(ii) a schedule of changes in working capital for M/s. Eshwari& co.

Balance sheets as on 31stMarch 2010 and 2011 are:

Liabilities	2010(Rs.)	2011(Rs.)	Assets	2010(Rs.)	2011(Rs.)
Equity share Capital	50000	62500	Good will	15000	12500
Redeemable Preference share	25000	20000	Land & Building	37500	55000
General Reserve	7500	8750	Debtors	22500	25000
Profit & Loss A/c	6250	8750	Bills Receivables	8750	1250
Creditors	15000	20000	Stock	18750	20000
Bills Payable	5000	2500	Cash	6250	8750
	108750	122500		108750	122500

Additional Information

(i) Depreciation of Rs. 2,500 charged on Land & Buildings

(ii) Building amounting to Rs. 5,000 was sold for Rs. 4,700.

[Calculation and preparation of schedule of changes in working capital-5

Preparation of statement of sources and uses of funds-5]

BBA 403 - International marketing

1 Explain the meaning, need and significance of international marketing.

Meaning

Need

Significance

2 What are the elements of culture? Explain.

Elements of culture

3 Assessing political environment plays an important role in taking business decisions. Discuss this statement. What risks could arise due to political environment?

Discuss the statement

Political risk

4 Explain the meaning and need of secondary research in international marketing.

Meaning

Need

5 What is the mode of entry adopted by McDonalds? Discuss the various modes of entry in international business.

Mode of entry by McDonalds

Modes of entry

6 Write short notes on:

a) Product diversification

b) Product customization

a) meaning and benefits of product diversification

b) Meaning and benefits of product customization

BBA404 – Small Business Management

1 Define small business and explain its characteristics.

Definition of small business

Characteristics of small business

2 Explain Porter’s five forces model.

Explanation

3 Explain various sources of Working Capital.

Explanation

BBA405 – Retail Management

1 Write short notes on the following:

a) Functions of retailing

b) Retail marketing

a) Functions of retailing

b) Retail marketing

2 Explain the functions of merchandising manager.

Explanation of the various functions of merchandising manager: Planning, Directing, Coordinating and Controlling

3 What is meant by retail space management? Describe the elements of store design?

Meaning of retail space management

Elements of store design

SMU BBA SEM 3 SUMMER 2015 ASSIGNMENTS

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SMU BBA SEM 3 SUMMER 2015 ASSIGNMENTS

BBA301 - Legal and Regulatory Framework

1 “Every person is competent to contract who is of the age of majority according to the law to which he is subject, and who is of sound mind, and is not disqualified from contracting by any law to which he is subject”. In the light of above elaborate the extant provisions of Indian Contract Act, 1872 referring to the famous case : Mohori Bibi V. Dharamadas Ghose.

Qualifications disqualifications of persons competent to contract and persons who are incompetent.

Case law : Mohori Bibi V. Dharamadas Ghose.

2 Distinguish between Conditions and Warranties in an agreement to sell. What are the rights of an unpaid seller ?

Conditions and Warranties in an agreement to sell.

Rights of an unpaid seller

3 “A negotiable instrument is said to be discharged when all the rights of actions under it are completely extinguished and when the instrument ceases to be negotiable” Elucidate the statement citing the modes of discharge.

Modes of discharge of a negotiable instrument

4 X, Y and Z decide to form a private limited company. Elaborate the steps to form their company as per the Companies Act, 1956.

Steps to form a private limited company.

5 Your client approaches you to learn the grievance redressal procedures as per Consumer protection Act, 1986. Advise your client.

Grievance redressal procedures as per Consumer Protection Act, 1986

6 “Patents do not cover abstract ideas or theories, but are intended to cover specific technical solutions that have some practical application, use or benefit. A patent is generally available for an eligible invention.” Do you agree ? Substantiate your agreement/disagreement.

Explain the concept that patents rights are intended for specific technical solutions having some practical application, use or benefit and no abstract ideas. A patent right is granted for an eligible invention.

BBA302- Human Resource Management

1 Explain the various emerging concepts of Human Resource Management(HRM)

Concepts of Human Resource Management

2 What do you mean by Human Resource Planning? Explain the importance of Human Resource Planning

Definition of Human Resource Planning

Importance of Human Resource Planning

3 What do you mean by Recruitment? Describe the factors affecting Recruitment.

Definition of Recruitment

Explanation of the factors affecting Recruitment

4 Suppose you have joined as an HR Manager in an organization and you are asked to improve the organization’s Induction process. What are the strategies you will consider in order to improve the Induction process?

Explanation of the strategies to improve Induction Process

5 Describe the features of an Incentive plan. Explain the characteristics of an effective Incentive System

Description of the features of an incentive plan

Characteristics of an Effective Incentive system

6 Write a short note on:

a)Employee Counselling

b)Selection

Concept and types of Employee Counselling

Concept and importance of a Selection process

BBA303 – Quality Management

Q1. Define the term Quality management. What are the dimensions of quality? Differentiate between Quality Control and Quality Assurance.

Q.2 Differentiate between Mission and Vision Statements. Write a brief note on “quality objectives”
Q3. Explain the following: a) Kaizen b) Benchmarking and its importance
Q4. What is meant by Customer Focus? Describe in brief the concept of Customer satisfaction and Customer delight.
Q5. Write Short notes on the following: a) Cost of Quality b) Productivity
Q6. Define Quality Management System. Explain Quality Management Principles.

BBA304 - Advertising and sales

Q1. Discuss the advantages and disadvantages of television advertising. Also explain what do you understand by Internet Advertising and Social Media Network advertising?

Q2. Explain the consumer buying decision process.
Q3. Observe any newspaper advertisement of any consumer durable company. What is the target audience and what are benefits of choosing newspaper for advertisement.
Q4. 4 Explain the AIDAS model in detail.
Q5. What do you understand by Public relations? What is the difference between PR and advertising?
Q6. Write short notes on: a) Sales quota b) sales force