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SMU MBA SEM 3 OM SPRING 2015 ASSIGNMENTS
OM0010
OPERATIONS MANAGEMENT
1. Answer the following
questions:
1. What are the objectives of
operations management?
2. What are the major limitations
of operations research?
3. Explain the relationship among
organisation, operations and marketing strategies.
A 1. List the 3 objectives of
operations management and give a brief explanation on each.
2. List the 4 major limitations
of operations research and give a brief explanation on each.
3. Describe and analyse the
relationship among organisation , operations and marketing strategies
2. Write short notes on
1. Consumer Pricing Expectations
Range (CPER)
2. Constrained optimization
problems.
A Consumer Pricing Expectations
Range (CPER)- definition aspects of CPER and how does CPER helps the
organisation
Constrained optimization problems
definition of constrained
optimization problems
describe the methods commonly
used solve them
3. Answer the following
questions:
1. What are the
difficulties/challenges faced by service operations managers?
2. What is service blueprint?
What are its components?
A 1. List and briefly describe
the 4 difficulties/challenges faced by service operations managers
Describe the service blueprint
List and briefly explain its
components
4. Give the steps for solving the
goal programming problem using the graphical method of goal programming.
Explain the 2 types of goal
programming with multiple goals.
A List the steps for solving the
goal programming problem
5. Find the minimum
transportation cost from the data given below using the north-west
corner method
Unit/Depot
|
D1
|
D2
|
D3
|
D4
|
Supply
|
S1
|
2
|
3
|
5
|
1
|
8
|
S2
|
7
|
3
|
4
|
6
|
10
|
S3
|
4
|
1
|
7
|
2
|
20
|
Demand
|
6
|
8
|
9
|
15
|
38
|
6. Answer the following
questions:
1. What are the benefits of
maintaining inventory?
2. Give any 2 applications of
queuing models.
3. Mention any 2 performance
measures of sequencing.
4. What are the characteristics
of Markov analysis?
OM0011-
ENTERPRISES RESOURCE PLANNING
1 a. Explain the different types of business processes.
b. What are the different components of an information system
a. Explaining three types of
business processes
b. Explaining at least four key components
of information system
2 Write short notes on
a. Customer relationship management
b. Data warehousing
c. Data Mining
d. OLAP
3 Elaborate the different modules under manufacturing and
production planning
Explaining ten modules
4 Discuss the various terminologies of ERP purchase system
Explaining at least 5
terminologies of ERP purchase system
5 CRM is a powerful tool used by an organization to acquire new
customers and retain the existing ones. Explain various types of CRM.
Listing the types of CRM
Explaining the four types of CRM
6 a. Explain main application suite provided by JD Edwards World
Solutions Company.
b. Explain the different modules under MFG/PRO application
a. Explaining 3 main application
suites 6 10
b. Explaining 4 modules 4
OM0012-
SUPPLY CHAIN MANAGEMENT
1 Write short notes on:
Intermodal transportation
Capacitated plant location model
Bulk shipments
Purchasing strategies
2 Discuss the steps involved in the measurement of supplier
performance.
Listing of the steps involved in
the measurement of supplier performance
Explanation of the steps involved
in the measurement of supplier performance
3 Write short notes on:
Lead time reduction
Cross docking
Distributor integration
e-sourcing
4 What are the issues faced in global supply chain?
Explanation of the issues faced
in global supply chain
5 What is standardisation? Explain the four approaches to
standardisation?
A Explanation of standardization
Description of the approaches to
standardization
6 Discuss the impacts of e-commerce on SCM.
Listing of the impacts of
e-commerce on SCM
Explanation of impacts of
e-commerce on SCM
OM
0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT
1 Answer the following questions:
1. Determine the standard
production per shift for 8 working hours using the following data.
Observed time per unit =10
minutes
Rating factor =110%
Allowances =15% of basic time
2. What is production selection?
Which factors are considered while selecting a product?
1. Compute the standard
production per shift
2. Define product selection.
List and briefly explain the
factors considered while selecting a product.
2 Write short notes on
1. Scheduling for services
2. Current trends in industrial location
3. Lead capacity strategy
4. Level production strategy
3 What are inputs to MRP (Material Requirements Planning)?
List the 3 inputs to MRP
Explain the 3 inputs to MRP
4 Write short notes on:
1. Stores management
2. Safety stock
5 Answer the following questions:
1. What are the barriers to implementation of total quality
management?
2. Give the steps to follow when implementing six sigma in an
organisation.
1. List and explain the barriers
to implementation of total quality management
2. List and explain the steps to
follow when implementing six sigma in an organisation.
6 What are the elements of JIT? Explain.
List the elements of JIT
Describe
the elements of JIT
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