SMU MBA SEM 3 OM FALL 2015 ASSIGNEMNTS

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SMU MBA SEM 3 OM FALL 2015 ASSIGNEMNTS

OM0010 OPERATIONS MANAGEMENT

1. Explain any FIVE techniques of operations research.

Describe any FIVE techniques of operations research, with examples

Interpret which is the most effective technique

2. Write short notes on:

Ø  Elements of operations management

Ø  Types of operations strategy

Ø  Consumer Pricing Expectations Range (CPER)

Ø  SERVQUAL

3. Discuss the importance of service processes. What are steps in engineering service processes?

Examine how service processes aid an organization in to meeting customer expectations

Summarize the importance of service processes

List the FOUR steps engineering service processes

Describe each step in brief

4. Write short notes on:

Ø  Least Cost Method (LCM)

Ø  Objectives of inventory management

Ø  Limitations of replacement models

Ø  Factors influencing decision making

5. What is meant by multiple goal programming? Give the steps for solving a goal programming problem using the graphical method of goal programming.

Describe of multiple goal programming

Discuss the two types goal programming with multiple goals

List the steps of solving a goal programming problem using the method of goal programming.

6. Write short notes on:

Ø  Convex nature of the objective function

Ø  Applications of queuing model

Ø  Various performance measures of sequencing

Ø  Applications of Markov analysis

OM0011- ENTERPRISES RESOURCE PLANNING

1 Explain the relationship between business functions and business processes in the insurance sector

[Explaining the terminologies business function and business processes]

Explaining the relationship with insurance example]

Drawing the relationship with a diagram]

2 Explain ERP selection process

[Explaining ERP selection process]

3 Earlier payroll systems used the systems which were more than process time sheets, print payroll checks and keep total so f annual wages and deductions. Present day systems used computer-based system that optimizes the collection, collation, transfer and presentation of information throughout an organisation. Explain the various Roles of MIS. Explain decision support system and its advantages and disadvantages

[4 roles of MIS

Defining decision Support system

Advantages and disadvantages of DSS]

4 Evaluate the role of vendor evaluation sub-module of the materials management module

[explaining vendor evaluation

Explaining the role of vendor evaluation sub module]

5 Write short notes on

a. Sub-modules of CRM

b. Features of human resource management module

[a. Explaining the 3 sub-modules of CRM

b. Listing at least 4 features]

6 a. Explain some of the technologies provided by PeopleSoft Inc.

b. Explain the different modules under MFG/PRO application

[a. Explaining 3 technologies

b. Explaining 4 modules]

OM0012- SUPPLY CHAIN MANAGEMENT

1 How is supply chain performance improved by expanding the scope of strategic fit?

Explanation of the five scopes of strategic fit across a supply chain with suitable examples

2 Write short notes on

Ø  Network optimization model

Ø  Interactive approach of routing and scheduling in transportation

Ø  Strategic purchasing

Ø  Push-pull supply chain

3 What is risk pooling? Why is it important in supply chain management? List the four types of risk pooling.

Definition of risk pooling

Importance of risk pooling

Explanation of the 4 types of risk pooling with suitable examples

4 Describe the framework of Supply Chain Quality Management (SCQM) .

Description of the framework of Supply Chain Quality Management (SCQM)

5 What are results of bullwhip effect in supply chain management? Which are the ways of reducing the bullwhip effect in supply chain?

Listing of the results of bullwhip effect in supply chain management

Description of the methods used to reduce the bullwhip effect in supply chain

6 Write short notes on

Ø  Distributor integration

Ø  E-Informing

Ø  Hedge risk mitigation strategy for controllable risks

Ø  Framework for IT integrated SCM

OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

1 Write short notes on:

Ø  World class manufacturing concept

Ø  Job analysis method of improving productivity

Ø  Siddal’s classification of design approaches

Ø  Expert opinion poll

2 Differentiate between infinite and finite loading. Explain sequencing. Mention the rules of sequencing.

Write the differences between finite and infinite loading

Define sequencing

List the rules of sequencing

3 Write short notes on:

Ø  Alfred Weber’s theory on industrial location

Ø  Relationship between design capacity , system capacity and actual output

Ø  Aggregate planning process

Ø  Approaches to updating MRP

4 What is purchasing? Briefly explain the purchasing procedure.

Define purchasing

Write the activities it encompasses

Briefly describe the purchasing procedure

5 Inventory Management at ABC organization

ABC is an organization that procures a product PQ from another organisation. ABC requires 11,000 units of PQ every year. The cost of the product is Rs.5 per unit and its ordering cost is estimated to be Rs.100 per order. The cost of carrying inventory is 25%. The consumption rate of PQ in the organization is uniform. Therefore, ABC needs to spend a huge amount on the procurement of product PQ. The CEO of ABC called the production manager of the organization to discuss whether the manufacturing of the product PQ would be more economical for the organisation.

The production manager conducts a research and identifies equipment that can be used for producing PQ. This equipment can yield 100 units of PQ per day. The cost of producing a single unit of PQ by using the equipment is Rs.3.50 per unit. In addition, the setup cost of equipment and inventory carrying costs are Rs.50 per setup and 25%, respectively. From the preceding data, it is found that the production of product PQ would be more beneficial for ABC. Therefore, ABC has purchased the equipment and has started in - house production of PQ. This has reduced the cost of procuring PQ almost five times.

Question

Calculate the EOQ. Analyse if EOQ has helped ABC in managing inventory.

Calculation of EOQ

Briefly describe situation that led to the use of the EOQ model.

Assess the pre EOQ situation to post EOQ situation

Summarise if EOQ has helped ABC

6 Write short notes:

Ø  Plan-Do-Check-Action(PDCA) cycle

Ø  Quality circles

Ø  Objectives of JIT

Maintenance management system