Sunday 31 May 2015

SMU MBA SEM 3 OM SPRING 2015 ASSIGNMENTS

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SMU MBA SEM 3 OM SPRING 2015 ASSIGNMENTS

OM0010 OPERATIONS MANAGEMENT

1. Answer the following questions:

1. What are the objectives of operations management?

2. What are the major limitations of operations research?

3. Explain the relationship among organisation, operations and marketing strategies.

A 1. List the 3 objectives of operations management and give a brief explanation on each.

2. List the 4 major limitations of operations research and give a brief explanation on each.

3. Describe and analyse the relationship among organisation , operations and marketing strategies

2. Write short notes on

1. Consumer Pricing Expectations Range (CPER)

2. Constrained optimization problems.

A Consumer Pricing Expectations Range (CPER)- definition aspects of CPER and how does CPER helps the organisation

Constrained optimization problems

definition of constrained optimization problems

describe the methods commonly used solve them

3. Answer the following questions:

1. What are the difficulties/challenges faced by service operations managers?

2. What is service blueprint? What are its components?

A 1. List and briefly describe the 4 difficulties/challenges faced by service operations managers

Describe the service blueprint

List and briefly explain its components

4. Give the steps for solving the goal programming problem using the graphical method of goal programming.

Explain the 2 types of goal programming with multiple goals.

A List the steps for solving the goal programming problem

5. Find the minimum transportation cost from the data given below using the north-west

corner method

Unit/Depot
D1
D2
D3
D4
Supply
S1
2
3
5
1
8
S2
7
3
4
6
10
S3
4
1
7
2
20
Demand
6
8
9
15
38

 

6. Answer the following questions:

1. What are the benefits of maintaining inventory?

2. Give any 2 applications of queuing models.

3. Mention any 2 performance measures of sequencing.

4. What are the characteristics of Markov analysis?

 

OM0011- ENTERPRISES RESOURCE PLANNING

1 a. Explain the different types of business processes.

b. What are the different components of an information system

a. Explaining three types of business processes

b. Explaining at least four key components of information system

2 Write short notes on

a. Customer relationship management

b. Data warehousing

c. Data Mining

d. OLAP

3 Elaborate the different modules under manufacturing and production planning

Explaining ten modules

4 Discuss the various terminologies of ERP purchase system

Explaining at least 5 terminologies of ERP purchase system

5 CRM is a powerful tool used by an organization to acquire new customers and retain the existing ones. Explain various types of CRM.

Listing the types of CRM

Explaining the four types of CRM

6 a. Explain main application suite provided by JD Edwards World Solutions Company.

b. Explain the different modules under MFG/PRO application

a. Explaining 3 main application suites 6 10

b. Explaining 4 modules 4

 

 

OM0012- SUPPLY CHAIN MANAGEMENT

1 Write short notes on:

 Intermodal transportation

 Capacitated plant location model

 Bulk shipments

 Purchasing strategies

2 Discuss the steps involved in the measurement of supplier performance.

Listing of the steps involved in the measurement of supplier performance

Explanation of the steps involved in the measurement of supplier performance

3 Write short notes on:

 Lead time reduction

 Cross docking

 Distributor integration

 e-sourcing

4 What are the issues faced in global supply chain?

Explanation of the issues faced in global supply chain

5 What is standardisation? Explain the four approaches to standardisation?

A Explanation of standardization

Description of the approaches to standardization

6 Discuss the impacts of e-commerce on SCM.

Listing of the impacts of e-commerce on SCM

Explanation of impacts of e-commerce on SCM

 

OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

1 Answer the following questions:

1. Determine the standard production per shift for 8 working hours using the following data.

Observed time per unit =10 minutes

Rating factor =110%

Allowances =15% of basic time

2. What is production selection? Which factors are considered while selecting a product?

1. Compute the standard production per shift

2. Define product selection.

List and briefly explain the factors considered while selecting a product.

2 Write short notes on

1. Scheduling for services

2. Current trends in industrial location

3. Lead capacity strategy

4. Level production strategy

3 What are inputs to MRP (Material Requirements Planning)?

List the 3 inputs to MRP

Explain the 3 inputs to MRP

4 Write short notes on:

1. Stores management

2. Safety stock

5 Answer the following questions:

1. What are the barriers to implementation of total quality management?

2. Give the steps to follow when implementing six sigma in an organisation.

1. List and explain the barriers to implementation of total quality management

2. List and explain the steps to follow when implementing six sigma in an organisation.

6 What are the elements of JIT? Explain.

List the elements of JIT
Describe the elements of JIT

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