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MB0050-RESEARCH
METHODOLOGY
1Research is a sequential method of enquiry,
directed towards a clear implicit or explicit objective. Describe in detail the
steps to be carried out in a typical research study.
2Exploratory research designs are the
simplest and most loosely structured research designs. Explain the methods that
can be used in an Exploratory research design.
3The choice of the measurement scale has
implications for the statistical technique to be used for data analysis.
Discuss the types of measurement scales with examples.
4Explain the following:
(a) Formalized and unconcealed questionnaire
(b) Formalized and concealed questionnaire
(c) Non-formalized and unconcealed
questionnaire
(d) Non-formalized and concealed
questionnaire
5a. Briefly explain the steps in Hypothesis
testing.
b. It is known form past studies that the
monthly average household expenditure on the food items in a locality is Rs.
2700 with a standard deviation of Rs. 160. An economist took a random sample of
25 households from the locality and found their monthly household expenditure
on food item to be Rs. 2790. At 0.01 level of significance, can we conclude
that the average household expenditure on the food items is greater than Rs.
2700?
6Explain the Structure of the Research Report.
What are the guidelines for effective report writing?
MB0051
–LEGAL ASPECTS OF BUSINESS
1Write short notes with examples:
a) Offer and acceptance
b) Capacity to contract
2Discuss the rights and liabilities of a
surety.
3How is an agency formed? Discuss the
classification of agents.
4Discuss the registration of firm under
section 58 of Indian Partnership Act, 1932. Explain what partnership deed is.
5What do you mean by negotiable instruments?
What are the various types of negotiable instruments recognized by the
negotiable instruments act, 1881?
6Who is a consumer? Examine the rights of a
consumer enshrined under the consumer protection act, 1986.
SEM
3 BANKING FALL 2013
MA0036-FINANCIAL
SYSTEM AND COMMERCIAL BANKING
1Visit website of any life insurance company
and list the products for different age groups .
2Discuss whether issuing letter of credit,
issuing guarantee are financial services. If so, in which category, will it
come under? Differentiate between financial services offered by banks as well
as other financial institutions.
3Discuss the role played by Bharti AXA
Investment Managers Private Limited with reference to intermediary services.
4Discuss the latest Monetary Policy
statements released by the RBI for the year 2013 and list the salient features.
5Discuss the CTS-2010 Standards and its
effect on the customers.
6Corporate Governance in banks is different
from corporate governance in corporate world. Elaborate this statement.
MA0037-BANKING
RELATED LAWS AND PRACTICES
1Refer a bill of exchange and discuss its
features. Elucidate the difference between a cheque and a bill of exchange.
2A person deposits some jewellery with a bank
as a security for a debt. After repaying the debt, he demands the return of the
jewellery. He owes some other debts to the bank. Is he entitled to recover the
jewels from the bank?Discuss the lien and differentiate types of lien. Explain
Rule in clayton’s case.
3A mortgage a certain plot of building land
to B and afterwards erects a house on the plot. For the purpose of his
security, B is entitled to the house as well as the plot. Discuss the right of
mortgager and mortgagee.
4Bangalore based Janalakshmi Financial
Services has recently completed a securitization transaction worth INR 250
million with IFMR Capital. Closed on August 18th, IFMR Capital’s latest
transaction Delta Pioneer IFMR Capital 2010, is backed by 35,560 microloans
originated by Janalakshmi, a microfinance NBFC (Non-Banking Financial Company).
Explain registration of securitisation company or reconstruction company.
Discuss the documents involved in this transaction.
5Are digital records admitted as evidence
under Banker’s book of evidence act?Discuss the conditions in the printout.
6Rohit is not a customer of the bank. He is a
university student. He applies for a banker’s cheque at the extension counter
of a bank. He was refused at the first instance but the bank realised its
mistake and agreed to issue the banker’s cheque. The process took more than 4
hours. What is the recourse available to Rohit? What type of documentary
evidence can Rohit produce? What is the procedure for redressal of grievances
under Banking ombudsman scheme?
MA0038-BANKING
OPERATIONS
1David is a money lender and lends money to
the needy. Will David lend money charging market rate of interest or
more?Explain the intermediation process of banks.
2Assess the business potential for opening an
extension counter of your bank in a medical college. List the possible benefits
and infra requirements for the branch.
3Please refer any commercial bank and write
down the interest rates on deposits as quoted by the bank in the notice
board.Discuss the basic objectives which the banks pursue while pricing their
business loans?
4In every bank, there are many schemes for
managing investments made by the clients. The banks provide a wide range of
plans and schemes for investment. The banks deposit the money collectedthrough
their clients in many government projects apart from lending. Can the banks
invest in liquidity plans of mutual funds?Discuss the composition of
investments and investment policy guidelines.
5List out the banks that were merged during
the financial year 2010-2012. Discuss the factors that affect mergers and
acquisitions
6 BoI, was the first to cut its minimum rate
of lending or the base rate by 0.25 per cent after a finance ministry diktat
last week, is targeting to take domestic NIM up to 3.10 per cent for FY14 from
previous year's 3 per cent. Discuss the factors that contribute to NIM.
MA0039-RETAIL
BANKING
1Log on to any commercial bank’s website and
discuss the features of deposits and personal loan
2When your card is stuck in the ATM, discuss
what action would you take? In this context, write a short note on ATM card.
3Discuss how Aadhaar card is used as a valid
KYC norm.
4 Conduct a need analysis in your area and
list customer’s preferences with respect to banking products.
5A customer of the bank remits into his
account Rs 1000. The currency notes are soiled and mutilated. Will the bank
accept the cash? Discuss the RBI policy on currency chest and functions of the
currency chest.
6Discuss the elements involved in transfer of
funds
SEM
3 FINANCE FALL 2013
MF0010
& SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT
1 Financial markets bring the providers and
users in direct contact without any intermediary. Financial markets permits the
businesses and governments to raise the funds needed by sale of securities.
Describe the money market/capital market – features and its composition.
2Risk is the likelihood that your investment
will either earn money or lose money. Explain the factors that affect risk.Mr.
Rahul invests in equity shares of Wipro. Its anticipated returns and associated
probabilities are given below:
Return
|
-15
|
-10
|
5
|
10
|
15
|
20
|
30
|
Probability
|
0.05
|
0.10
|
0.15
|
0.25
|
0.30
|
0.10
|
0.05
|
You are required to calculate the expected
ROR and risk in terms of standard deviation.
3Explain the business cycle and leading
coincidental & lagging indicators. Analyse the issues in fundamental
analysis.
4Discuss the implications of EMH for security
analysis and portfolio management.
5Explain about the interest rate risk and the
two components in it.
An investor is considering the purchase of a
share of XYZ Ltd. If his required rate of return is 10%, the year-end expected
dividend is Rs. 5 and year-end price is expected to be Rs. 24, Compute the
value of the share.
6Elucidate the risk and returns of foreign
investing. Analyse international listing.
MF0011
& MERGERS & ACQUISITIONS
1Give the meaning of advantages and
disadvantages of mergers and acquisitions. Explain the types of Mergers and
Acquisitions.
2Write a note on the five-stage model of
mergers and acquisitions.
3What do you understand by creating synergy?
Give the prerequisites for the creation of synergy.
4Demerger results in the transfer by a
company of one or more of its undertakings to another company.Give the meaning
of demerger. What are the characteristics of demerger? Explain the structure of
demerger with an example.
5Explain Employee Stock Ownership Plans
(ESOP). Write down the rules of ESOP and types of ESOP.
6Explain the factors in Post-merger
Integration. Write down the five rules of Integration Process.
MF0012
& TAXATION MANAGEMENT
1Explain the concept of tax planning and the
factors to be considered in tax planning. Give the difference between tax
planning and tax evasion.
2Explain the process of tax payment.
3Write short notes on:
Capital gain
Cost of acquisition
Cost of improvement
Expenditure on transfer
Transfer
4Explain the computations of Tax in two
aspects given below:
Tax provision for Computation of Total income
of firms
Computation of partnership firms’ book
profit.
5Explain the service tax law in India. Give
the concept of negative list.
6Identify and explain the major
considerations in capital structure planning. Explain two approaches in
dividend policy and factors affecting dividend decisions.
MF0013
& INTERNAL AUDIT & CONTROL
1Define and explain the term auditing.
“Personal qualities of an auditor are important for the successful conduct of
audit”. Comment
2Write the key objectives of a good internal
audit system. Narrate the points of dissimilarities between external audit and
internal audit.
3Give the role of internal auditor in the
Company’s Management. List down the duties of auditor Under Section 581ZG.
4The effectiveness of the internal control
system can be ensured if the important aspects of the company’s operations are
kept in mind.Explain the characteristics of an effective internal control
system. Write the elements of internal control.
5Describe general EDP controls. Explain the
appraisal of accounting system and related internal control.
6Explain the internal control systems in
insurance companies. Write down about the reporting internal control
weaknesses.
SEM
3 HCS FALL 2013
MH0051
– Health Administration
1Define health. Discuss the demographic
profile of India.
2Explain the significance and achievements of
national health programs for communicable diseases in India.
3List the government programs for nurturing
newborns. Discuss any two programs in detail.
4What is disaster reduction? Discuss the
necessity of disaster alertness in hospitals.
5Explain epidemiologic triad.
6Define epidemiological study of association
and causation in health and diseases. Explain the uses of epidemiology.
MH0052
– Hospital Organization, Operations and Planning
1 Listing the various hospital functions
Explanation of various functions of hospitals
2List the various committees in a hospital
setting. Discuss the factors that affect the effectiveness of committees.
3Explain the process of material management
in a hospital.
4Discuss in brief the planning, design and
staffing of a billing department in a hospital.
5Discuss the managerial skills required to be
possessed by a health service manager.
6Imagine that you are appointed as a
consultant for setting up a Radiology and X-ray unit in a tertiary care
teaching hospital. What are the planning considerations you have to keep in
your mind before executing the task?
MH0053
– Hospital & Healthcare Information Management
1Define Health management information system.
Discuss its overall benefits.
2Describe the intra and interdepartmental
relationships of Health information management department.
3What is telemedicine? Explain the types and
technology trends in telemedicine.
4Explain the steps involved in designing and
implementation of Hospital Information System.
5Discuss the applications of hospital
information system.
6Discuss the threats to healthcare
information.
MH0054
– Finance, Economics and Planning in Healthcare Services
1Give an account of incentives available to
healthcare sector under the income tax act.
2What do you mean by health economics?
Discuss the role of economists in healthcare industry.
3Discuss the importance of financial
information in healthcare organisations.
4Explain different methods of evaluation of
healthcare services.
5Define cost accounting. Explain the various
categories of costs.
6What is financial reporting? Explain the
need for financial reporting.
SEM
3 HR FALL 2013
MU0010
– Manpower Planning and Resourcing
1Define the term ‘manpower planning’. Explain
the need for manpower planning. What are the advantages of manpower planning?
2What do you mean by manpower forecasting?
Why is it necessary? Explain the types of manpower forecasting.
3The latest trend in recruitment is the
‘E-Recruitment’. Write a brief note on this ‘E-recruitment’
4Explain the necessity and types of
induction.
5Define talent engagement. Why is it
important? What are the driving factors of talent engagement?
6Many organisations closely observe the
employee exits and are managing the exit process professionally in order to
reduce the employee turnover. Describe such employee exit process and
operational responsibilities. Differentiate between exit surveys and exit
interviews.
MU0011
– Management and Organisational Development
1Define organisational development. What are the
assumptions of Organisational Development?
2Describe the following theories of planned
change: ‘Lewin’s change model’ and ‘Action research model’
3Describe the components of OD programs and
the OD program phase
4What are the ethical dilemmas in practicing
OD?
5Define the term downsizing. List the types
of downsizing. Explain the significance, misconceptions and effects of
downsizing.
6Organisational learning is an area of
knowledge within organisational theory that studies models and theories about
the way an organisation learns and adapts. Describe the seven steps of
initiating such ‘organisational learning’.
MU0012
– Employee Relations Management
1Employee relations management (ERM) is all
about management of relationship with employees in an organisation. Explain the
features and importance of this ERM.
2What are the various types of communication?
Explain the importance of organisational communication. What are the methods to
improve communication?
3Human Resource Information System (HRIS)
helps organisations to carry out their HR administrative functions in an
effective manner. What are the important features that makes a good HRIS?
Mention some common applications of HRIS.
4What are the objectives of organisational
discipline? List the types of disciplinary problems. Explain the steps of
disciplinary procedures commonly followed in many organisations.
5What is trade union and what are its
objectives? Describe trade unions in India.
Meaning of trade union
6Write a brief note on the following Acts:
(i) Factories Act, 1948
(ii) Industrial Disputes Act, 1947
MU0013:
HR AUDIT
1Define Human Resource (HR) Audit. Explain
the need for HR Audit. What are the benefits of HR Audit?
2Write short notes on the following:
(i) Audit for HR Planning
(ii) Audit for HR Climate
3 What is HR Scorecard? Explain the reasons
for designing & implementing HR Scorecard framework.
4What is meant by ‘Competency mapping’?
Explain the various competencies and the associated behavioural aspects.
5Write a brief note on effectiveness of Human
Resource Development Audit as an intervention.
6Describe the rationale behind human resource
valuation and auditing.
SEM
3 IB FALL 2013
IB0010
& INTERNATIONAL FINANCIAL MANAGEMENT
1Explain the goals of international financial
management. Give complete explanation on Gold Standard 1876-1913. List down the
advantages and disadvantages of Gold Standard.
2Give an introduction on capital account with
its sub-categories. Discuss about capital account convertibility.
3Explain the concept of Swap. Write down its
features and various types of interest rate swap.
4Elaborate on measuring exchange rate
movements. Explain the factors that influence exchange rates.
5Write short notes on:
International Credit Markets
International Bond Markets
6Country risk is the risk of investing in a
country, where a change in the business environment adversely affects the
profit or the value of the assets in a specific country. Explain the country
risk factors and assessment of risk factors.
IB0011–
International Marketing
1Discuss the scope of international
marketing. How is international marketing more complex than domestic marketing?
2What are trade barriers? Compare tariff and
non-tariff barriers.
3How is international marketing research
carried out? Discuss in brief.
4List the factors that affect the pricing
strategy of an international firm? Explain the different pricing strategies the
firms can adopt.
5Write short notes on:
a) International commercial terms(Incoterms)
b) Commercial invoice
6Explain the difference between the role of
World Bank and International Monetary Fund.
IB0012
– Management of Multinational Corporations
1Discuss the meaning, objectives and
difficulties of international business.
2What is the impact of Globalization on world
economy? What are the devices of globalization?
3What do you understand by multinational
corporations? Analyze the types of MNCs.
4Enumerate the factors which affect the
organizational structure of an international firm. Explain the merits and
drawbacks of matrix structure.
5Discuss the various money management
decisions in MNC.
6Write short notes on:
a)International technology transfer
b)Licensing
IB0013
–Export Import management
1Enumerate the various steps involved in
processing of an export order. Discuss them in brief.
2What do you understand by SEZ? Explain the
special features of SEZ units.
3What is Bill of entry and what are its
features? List the documents to be filed with B/B.
4Explain the meaning of exchange risk. What
can be done to mitigate this risk? Discuss.
5What is custom duty and what are its types?
Explain with example how custom duties are levied.
6Write short notes on:
a) ECGC
b)Packing credit
SEM
3 MARKETING FALL 2013
MK0010
- SALES, DISTRIBUTION AND SUPPLY CHAIN MANAGEMENT
1Define Aggregate Planning and its strategies
to meet demand and supply.
2Explain the SCOR model with a diagrammatic
representation
3Explain the recent trends in Sales
Management.
4Explain “Green supply chain management” in
detail.
5Explain the various stages involved in the
personal selling process
6Discuss three components of supply chain
management.
MK0011-
CONSUMER BEHAVIOUR
1Explain the tri-component attitude model
2Describe the levels of consumer decision
making while buying.
3Explain brand image and the dimensions of
brand personality
4Explain the VALS (Value and Lifestyle)
framework with diagram.
5Explain the five categories of Adopters in
innovation process.
6Briefly discuss the decision-making models.
MK0012-
RETAIL MARKETING
1Explain the classification of retail formats
in detail with Indian examples.
2Define e-tailing. Explain the future of
electronic retailing.
3Discuss the Retail pricing strategies.
4Describe the Retail Buying Process in brief.
5Write short notes on:
6Explain the Retail Merchandising Management
(RMM) in brief.
MK0013-
MARKET RESEARCH
1Define Research and its characteristics.
Also explain any seven types of research.
2Explain the various types of Consumer and
Business to Business (B2B) market research.
3Discuss the various Techniques of Sales
Analysis and forecasting in estimating the current market demand.
4Discuss the Various techniques of
Probability sampling techniques in detail with examples.
5Explain the process of sampling and
classification of non-probability sampling techniques.
6Discuss the features of online marketing
research and its types.
SEM
3 MIS 2013
MI0033-
SOFTWARE ENGINEERING
1Highlight the reasons for measuring a
software product. Also discuss the classification of process metrics
measurement.
2 The Elite info systems has gone through
three phases of application change management. They are informal, production
promotion and software configuration management. In earlier informal phase the
software engineer who developed the code has to place it into production. Due
to poor documentation, there was difficulty in understanding and
differentiating between the new code and existing code. Then elite info systems
adopted change management process. The first ERP was implemented in the
company. The company also segregated the duties of the software professional in
the company based on the area of specialization and domain knowledge. According
to this phase the developer who develops the code could not be held responsible
for placing into production. Rather if the developer who wants to change the
code has to submit the request through web based application where the changes
are tracked and updated simultaneously. Automated workflow was established so
that requests could be routed to the right channel for approval. The SCM was
introduced into their development life cycle and this brought about a change in
the software production life cycle. The SCM process gave segregation of duties
which diminished the damage that could be caused by incompetence. Therefore in
software configuration management phase, segregation of duties ensured security
and reduced the risk. The various responsibilities of configuration migration,
enhancement of quality control and analysis and coordination with the change
management group.The tools used in the systems is application- change tracking
and development tool. Theyused this software to govern and archive the various
software versions. It stores all the code in the archiving version manager,
which enhance quality and simplifies troubleshooting.The process adopted helps
to improve the quality by managing change and predicting its effect. Consistent
governing rules were enforced throughout the deployment process. It provide
clear accountability which automated audits trails identified the required
approvals at each phase. Early intervention results in more repeatable, faster
deployments with fewer errors.Due to the deployment of this process, the three
main goals of change management were achieved which are; development of
quality, reduction by risk by helping ensure that processes are repeatable and
predictable, and reduction of development costs. The following are the benefits
of the process Increased developer productivity Improved IT service to internal
clients Enhanced scalability Employee acceptanceTherefore Elite Info Systems
concludes that SCM is to be made as an integral part of their production
process. The company regarded SCM not as a luxury, but as necessity.
a. Which process did Elite Info Systems
deployed to improve the quality of change? Why?
b. What is predictive reliability? How SCM
will help in prediction?
3 With the program module diagram explain
bottom-up integration. Give example
4 Mr.Shyam Kumar is the Assistant project
manager in a software company. The company has bagged a contract for developing
software for the credit card division of a private bank. Mr.Shyam Kumar and his
team have decided to take up the requirement analysis phase of software
engineering. What are the tasks or operations that Mr.Shyam Kumar and his team
have to take up in order to complete the software requirement analysis phase?
5 Consider your friend has opened a small IT
hub or internet café in your city. List the steps that you implement the key
practices that explain the infrastructure and performances of his hub.
6 Write Short notes on
a. Prototyping
b. Quality Control (QC)
MI0034-
DATABASE MANAGEMENT SYSTEMS
1 How is DBMS classified based on several
criteria? Explain each one of them with few examples where ever required
2 Differentiate between B+ tree and B- tree.
Explain them with diagrams
3 EMPLOYEE
EMP_ID NAME PROJECT SALARY DEPT_NUM
MUL1 Ramya PR1 40000 1
MUL2 Nupur PR1 45000 2
SMU1 Rajesh PR3 20000 2
SMU2 Vinay PR2 50000 3
SMU3 Anil PR2 80000 2
DEPARTMENT
DEPT_ID DNAME PLACE
1 MIS Bangalore
2 HRM Bangalore
3 Finance Chennai
4 Research Bangalore
Using these tables answer the following
question
a. If we want to see all the employees with
salary between 40000 and 50000, which query can be used?
b. Select employee name from EMPLOYEE table,
whose name starts with R
c. Explain aggregate functions and grouping
in detail
4 What are the problems and failures that may
encounter with respect to the transactions in a database management system?
Give examples.
5 Consider any database of your choice (may
be simple banking database/forecasting database/project management database).
Show the deduction of the tables in your database to the different types of
normal forms
6 Read the following case study thoroughly
and answer the following questions:
Laxmi bank is one of the largest private
sector banks of India. It has an extensive network of more than 200 branches.
It offers banking services to retail as well as corporate clients. The bank
faced a challenge in integrating multi-pronged database management system into
a centralized system. The IT department of the bank also realized that the
computing capabilities of its PCs and servers were not proportionately
distributed among all its branches. Each branch had its database management
system stored in a traditional way on the disk. The total cost of operating and
maintaining the current IT infrastructure was very high and the fundamental
shortcomings added to the costs. Moreover, there were also recurrent problems
due to the malfunctioning of the currently operational database management
system. Therefore, the bank’s top management decided to fix the problem and
operationalise a robust database management system. The bank hired an external
database technology consulting firm called AKPY Info systems Limited.AKPY
divided the entire IT infrastructure of the bank around two verticals. The
retail banking vertical and the corporate banking vertical. All the individual
database servers from the individual branches were removed. The entire database
system was made virtual such that the managers and the staff can access only
the required information (related to retail banking or corporate banking) from
the respective centralised data centers. There were only two such centralised
data centers (one for retail banking and another for corporate banking) that
were managed centrally. Staff and managers could access the information through
their PCs and laptops. Centralised database management system complemented the
security system bybringing in authentication through a unified ID management
server. Managers and officers of the bank were able to process half a million
transactions per month in real time after the new implementation. There were
significant savings in the cost and also in the consumption of power. Now there
were no problems with regard to imbalances in the load across various network
servers. Due to centralised data management, top management could keep an eye
on the functioning of various branches. Hence the cases of fraud and cheating
reduced considerably. The bank managers could also process the loan
applications in reduced time since the customer’s previous records could be
accessed at the click of the button and approval from the higher authorities
could be obtained in real time. Moreover the new system also brought in many
applications that helped local managers in the decision making process.
a. List the uses of centralized data
management
b. What steps Laxmi bank need to take if it
were to change its centralised database system to a distributed database system
in future?
MI0035-
COMPUTER NETWORKS
1A multiplexer takes several data
communication lines or signals and converts them into one data communication
line or signal at the sending location. Explain the basic methods of
multiplexing.
2 Write short notes on
a. Network quality of service
b. Gateways
c. Mobile Telephone system
d. Geostationary satellites
e. Ethernet
3 Describe the architectural framework of
Integrated Services Digital Network (ISDN).
4 LAN is a privately owned networks which
spans over a size of up to a few kilometers in a building or a campus.
a. How can LAN be differentiated from other
Networks.
b. Explain Wireless Lans
5 Read the following case study thoroughly
and answer the following questions:
India is the second most populous country in
the world. Even with abundant natural resources, it is still considered a
developing country. In India, it is necessary that research and development
that has taken place in the field of communication should reach rural areas.
This is because nearly 70% of the population lives in villages.In India,
physical infrastructure such as roads and highways is still not fully
developed. Wired communication requires digging of roads, laying of cables and
erecting towers. It involves tremendous human effort and enormous capital
outlay in the rural and hilly areas. Hence wireless communication implemented
through satellites can play a vital role.Realising the importance of satellite
communication, India implemented Satellite Instructional Television Experiment
(SITE) in 1975-76. This made it possible to broadcast educational and other
programs related to family planning, agriculture and health issues through
television sets even in the remote areas. This initiative helps in creating
awareness and also helps government in bringing developmental schemes to the
door step of the masses.An advantage of satellite communication is that,
satellites can amplify the signals and resend it to thousands of stations on
the ground at the same time. Digital TV and radio programmes can directly reach
the receivers found in the cars and homes through a satellite. For large
organisations, it has become much cheaper to transmit commercial information to
thousands of their dealers scattered across the globe by means of satellites.
Wired communication can easily get disrupted when the cables are damaged
intentionally or unintentionally. However, microwave satellite communication is
not affected even in the adverse environmental conditions. Thus, during the
times of natural disasters, the physical infrastructure of wired communication
may be destroyed. But still contact can be maintained with the affected people
through the satellites. In addition, remote sensing satellites can be used to
keep an eye on the enemy movements, determine the locations of natural
resources, warn about impeding cyclones and exactly pinpoint the presence of
fishes or submerged objects in the oceans or seas.Another form of wireless
communication is the mobile communication. Mobile handsets have made it
possible for the people not only to converse among themselves but also carry
out banking and e-commerce transactions. Satellites have also made it possible
the implementation of Global System for Mobile Communication(GSM) through which
wireless Internet can be provided.
a. Highlight the advantages of wireless
communication over wired communication.
b. In what ways, rural India has benefited
through satellite communication.
6 Explain world wide web in detail
MI0036-
BUSINESS INTELLIGENCE & TOOLS
1 How do you classify the different types of
business Intelligence
2 a. Similarity measures determine the
similarity between the two objects. What are the four methods to determine the
similarity characteristic between the two objects?
b. Illustrate decision tree
3 Define data mining and describe the
architectural framework of data mining.
4 Discuss the features of various types of
business models with the help of examples.
5 A non-profit organisation - a leader in
promoting urban sustainability in India - has the permission to supervise and
propose resourceful energy and source utilisation by corporate entities across
India. The customer was using spreadsheets to confine various information with
regards to unit consumption, charges, research, and analytics of Energy Usage.
The Intensity for both Heating Degree Days & Cooling Degree Days, and it
was suffering from the disadvantages of utilisation of multiple non-standard
spreadsheets. The crucial challenge of the organisation was to develop
excellence of data; time needed to gather & authenticate information,
distribute graphs & analysis with cyclic time series, and carry outother ad
hoc queries & difficult analysis.
Customer also wanted a BI solution that is
easy to use, available from web, and needs negligible human resources to
execute these periodic tasks. Elegant BI Business Intelligence solution
deployed with customised ETL solution has offered web based, simple to use, and
error-free analytic system to client, in short time span and small budget. Research
coordinators at client side, now have complete picture of the energy usage
patterns and trends in hours rather than days, and they spend more time doing
other ad hoc research and data mining, rather than collecting, consolidating,
and validating data from large number of spreadsheets received from member
organisations every month. This initiative is helping customer sustain its
management position for a better cause of supporting sustainable metropolitan
communities in India.
a. What are the aspects of BI framework?
Explain each of them in detail
b. What are the tools used in the above case
study to meet the challenges of the organization and to maintain food quality
as well?
6 ABC is an online educational organization
which offers number of programmes. Throughout the world. It has its franchise
all over the world. It has to maintain huge data about all the all the
programmes that are currently running and also that are withdrawn but still
running for old students. How should it plan to implement the business
intelligence solutions? What are the limitations of Business Intelligence?
SEM
3 OM FALL 2013
OM0010
- OPERATIONS MANAGEMENT
1 What are the effects of Global Competition
on the industries in India?
2 How is ‘Economies of Scope’ different from
‘Economies of Scale’?
3 List and explain the six basic steps
involved in preparing a forecast
4 Explain Johnson’s rule for sequencing and
how it is different from CDS algorithm
5 How does Crosby’s absolute of quality
differ from Deming’s principles?
6 Analyse the various types of Probability
distribution
OM0011
– ENTERPRISES RESOURCE PLANNING
1Describe Executive Information Systems(EIS)
and list their advantages and disadvantages.
2 Evaluate different and popular modules of
an ERP package like finance, manufacturing and materials management.
3 Describe the functioning of various sub
module of Sales and Distribution module.
4 Describe the types and sub modules of CRM.
5 Explain any 5 phases phases/steps of the
ERP implementation
6 Describe the ERP market
OM0012
– SUPPLY CHAIN MANAGEMENT
2. Managers
usually do not prefer a single best purchasing strategy. As there are many
options and variables, managers try to design the best-fit strategy based on
the requirements of the project. Evaluate this
3. How does
a company select a 3 Party Logistics company
4. What are
the strategies used for the risk mitigation of controllable risk?
5. Discuss
the impact of e-commerce on SCM
6. What are
the reasons for the bullwhip effect and what methods may be employed to reduce
it?
OM0013
– ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT
1 Elucidate Theory of Constraints and
Constraint management
2 Explain the balanced scorecard approach
which provides important information to allow the overall strategy of an organisation
to be reflected in specific performance measures
3 Describe the different layouts that
organisations can use and the benefits and limitations of each of the layouts
4 Summarise the importance of productivity
and team work
5 Explain the single-server and multi-server
waiting line models
6 Explain the different production planning
strategies and cost involved in aggregate planning process
SEM
3 PM FALL 2013
PM0010
– INTRODUCTION TO PROJECT MANAGEMENT
1Summarise the project management processes
involved in the monitoring and control process group
2 Elucidate the importance of communication
in Project Management
3 Explain the roles of project manager
4 Explain the any FIVE types of contracts
that are entered into in project procurement
5 Write short notes on Total Quality
Management (TQM)
6 Describe the various supports that the
project management system provides.
PM0011
– PROJECT PLANNING AND SCHEDULING
1 Explain the usefulness of WBS in cost
control
2 Explain the method to estimate cost and
create Budget
3 Explain the steps to draw a CPA chart
4 Explain the different methods in solving
linear programming problem
5 Write short notes on process review report
6Substantiate the impact of Life Cycle
Costing on new product selection and strategy
PM0012
– PROJECT FINANCE & BUDGETING
1Evaluate the golden rules of project risk
management.
2 Explain different types of discounted cash
flows
3 What are the decisions to be considered
while making capital investment?
4 Explain IRR and WACC
5 What is sensitivity analysis?
6 Analyse the parametric cost estimation
PM0013
– MANAGING HUMAN RESOURCES IN PROJECTS
1 List and explain a few Business related
competencies of a Project Manager
2 How would you develop competencies
necessary for leadership in an organization
3 Explain Responsibility Assignment Matrix
4 What are the challenges towards effective
teamwork in a virtual environment?
5 What are the inputs required and tools and
techniques for managing stakeholder expectations
6 What are the steps you would follow to
create competencies in an organization?
SEM
3 RETAIL FALL 2013
ML0010
- WAREHOUSING & SUPPLY CHAIN MANAGEMENT
Q1. What are the attributes of ideal
warehousing? Also describe the benefits of warehousing.
(10 attribute of an ideal retail warehouse –
5 Marks and 10 benefits of retail warehousing – 5 Marks)
Q2. Describe various models used in logistics
management.
(Detailed explanation on all the 3 models - 9
Marks and diagram – 1 Mark)
Q3. Discuss the major drivers of supply chain
performance briefly.
(Introduction of retail supply chain drivers
& diagram – 2 Marks and detailed explanation of 4 driving component – 8
Marks)
Q4. Enumerate the three basic steps involved
in the achievement of strategic fit.
(Detailed explanation of the 3 basic steps –
9 Marks and diagram – 1 Mark)
Q5. Describe the distinctive features of the
operational decisions in Supply Chain.
(Detailed explanation on the operational
decisions in Supply Chain – 10 Marks)
Q6. Explain the various factors that are
taken into view while assessing and scoring the suppliers.
(Detailed explanation on the various factors
while assessing and scoring the suppliers [10 points] – 10 Marks)
ML0011-BUYING
AND MERCHANDISING
Q1. Explain the various principles of an
ideal merchandising giving suitable examples for each.
(Detailed explanation on all the 14
Principles – 10 Marks)
Q2. Define category management & list the
prerequisites of category management.
(Definitions - 5 Marks and prerequisites – 5
Marks)
Q3. What do you mean by merchandise budget
plan? Explain its various components.
(Meaning of Merchandise Budget Plan [MBP] – 2
Marks and detailed explanation of 4 component – 8 Marks)
Q4. Elucidate the functions performed by the
buying department of a retail store.
(Detailed explanation of 5 Steps – 10 Marks)
Q5. Explain the steps in the merchandise
buying and handling process?
(Detailed explanation on 6 steps – 10 Marks)
Q6. Explain in detail the steps involved in
vendor selection along with diagram
(Detailed explanation on 5 steps – 8 Marks
& Diagram – 2 Marks)
ML0012-STORE
OPERATIONS
Q1. Retail store manager are accountable for
successfully running a retail store. Elaborate
(10 functions of retail store manager – 10
Marks)
Q2. Outline the key objectives of store
management.
(Detailed explanation on basics of Store
Management – 10 Mark)
Q3. What are the factors that need to be
considered before allocating space in a store, explain in detail.
(5 factors in detail to be explained – 10
Marks)
Q4. Write a note on classification of
merchandise on the basis of the nature.
(Detailed explanation of 9 types under
classification on the basis of the nature of merchandise – 10 Marks)
Q5. Explain the levels of standardization.
(Detailed explanation on 4 types of
standardization – 10 Marks)
Q6. How does a store control the quality of
its merchandise?
(Detailed explanation on 5 steps of quality
control procedure – 10 Marks)
ML0013-RETAIL
IT MANAGEMENT
Q1. Briefly describe the role of IT in the
various facets of retailing
(Brief explanation on 9 points – 10 Marks)
Q2. Briefly describe the e-retailing scenario
across various industries.
(Detailed explanation on 5 different sectors
– 10 Mark)
Q3. What is RFID Technology? How it works,
explain with the diagram?
(Detailed explanation on RFID – 8 Marks and
diagram – 2 Marks)
Q4. What do you mean by System Software and
Application Software? Mention a few differences between System Software and
Application Software.
(Brief explanation on System and Application
Software – 2 Marks and differences between them – 8 Marks)
Q5. Briefly describe the steps involved in
designing a database.
(Detailed explanation on 5 steps – 10 Marks)
Q6. Explain the various types of networks.
(Detailed explanation on 5 types of networks
– 10 Marks)
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