Get Fully solved assignments of SMU, IGNOU and other universities at nominal cost.
Email Address: assignmentsolutionshelp@gmail.com
Cost: Rs.125 Per Subject or Rs.600 per Semester
MB0052- Strategic Management and Business Policy
1
What is strategy? Explain some of the major reasons for lack of strategic
management in some companies?
Meaning
of strategy
Reasons
for lack of Strategic management
2
Explain the following:
(a)
Core competence
(b)
Value chain analysis
10
(a)
Core competence
(b)
Value chain analysis
3
Describe in brief the following environmental factors which a business strategist
considers:
(a)
Political factors
(b)
Technology
10
(a)
Description of Political factors
(b)
Description of Technology as an environmental factor
4
Write a brief note on Turnaround strategy. 10
Brief
note on Turnaround strategy 10
5
Define the term ‘strategic alliance’. What are its characteristics and objectives?
10
Definition
of the term ‘strategic alliance’
Characteristics
of strategic alliance
Objectives
of strategic alliance
6
Write short notes on the following:
a)
Competitive advantage
b)
Porter’s Competitive threat model
10
a)
Competitive advantage
b)
Porter’s Competitive threat model (Five Forces model)
MB0053 –International Business Management
1
“The world economy is globalizing at an accelerating pace”. Discuss this statement
and list the benefits of globalization.
Discuss
the statement
Listing
the benefits
2
Compare the Adam Smith and David Ricardo’s theories of international trade with
examples.
Adam
Smith’s theory
David
Ricardo’s theory
3
Regional integration is helping the countries in growing their trade. Discuss
this statement. Describe in brief the various types of regional integrations.
Regional
integration
types
4
Write short note on:
a)
GATS (General Agreement on trade in services)
b)
ILO (International Labour organization)
a)
meaning and role of GATS
b)
Meaning and role ILO
5
What is the difference between domestic and international accounting and how will
you measure this difference?
Differences
measures
6
Discuss the various payment terms in international trade. Which is the safest method
and why?
The
modes of payment
Safest
mode
SEM 4 BANKING WINTER 2014
MA0041- MERCHANT BANKING AND FINANCIAL SERVICES
1
You want to apply for merchant banker. Find out the list of regulations that a
merchantbanker needs to follow in India.
Merchant
banking role
Functions
2
Is book building an efficient IPO pricing mechanism? Substantiate your reasons.
IPO
process
Book
building process
3
The banks are in a bind over the implementation of the new bancassurance
proposal as announced in Budget 2013-14. Banks assuming the role of insurance
brokers may also lead to conflict of interests where the bank is also the
promoter of an insurance company. Discussthe opportunities and threats for the
new proposal.
Bancassurance
process
Opportunities
and Threats
4
Global Finance magazine has named the “ SBI as the Best Trade Finance
Bank-2013. SBIhas a caption of “Expertise delivered around the Globe! " Do
you agree with this statement.
Explain
Trade finance
SBI
position in Trade Finance
5
SKS Microfinance Limited, India's only listed micro-lender has concluded a
securitisation transaction for Rs 321 crore with a major public sector bank.
Describe the process of securitization.
Concept
of securitisation
Process
of securitisation
6
Compare and contrast the various instruments of money and capital market that
are available in India.
Instruments
in money market
Instruments
in Capital market
MA0042-TREASURY MANAGEMENT
1
Compare and contrast the corporate treasury and a bank treasury.
Similarities
differences
2
Discuss FEMA violations in India
FEMA
violations in India 10
3
Discuss the role of treasury in Kotak Mahindra’s bank.
Treasury
operations in Kotak Mahindra bank
4
Explain the organizational structure for Risk Management.
Organizational
structure for Risk management
5
Discuss the internal audit machineries subscribed by RBI.
Internal
audit machineries subscribed by RBI 10
6
Discuss the role played by SAP and SWIFT in treasury Management.
SAP
SWIFT
MA0043- CORPORATE BANKING
1
Discuss the Kingfisher airlines consortium loan and name the participating
banks in that loan.
Identify
the banks
the
purpose and
the
amount of advance and the status of consortium loan
2
List and explain briefly the various types of letter of credit documents. List
and explain the steps that must be taken to evaluate the documents attached
with the letters of credit.
Various
types of letter of credit documents
Explain
the steps
3
Prepare a report on the role of EXIM bank in facilitating pre and post-shipment
finance.
Pre
-shipment finance
Post
shipment finance
4
Prepare a chart listing some of the important Indian banks that have introduced
channel banking and Green Banking programs.
channel
banking and
Green
Banking programs
5
Reliance industries want to raise capital by selling stocks, through the
mechanism of book building, by offering Initial Public Offers (IPOs). Discuss
the book building process.
book
building process.
Methods
and guidelines
6
Suppose you are working as risk manager in a private bank. As a manager,
discuss the issues and challenges of corporate banking.
Issues
of corporate banking
Challenges
of corporate banking
MA0044- INSTITUTIONAL BANKING
1
NBFCs provide loans for short and medium term at a moderate rate of interest.
Refer any two NBFCs and discuss the institutional services and products that
are provided by them.
Introduction-NBFCs
Institutional
products and services by NBFCs
2
PPPs have great potential to provide infrastructural facilities and contribute
towards bridging the gap of demand and supply in infrastructure. Discuss in detail
the role of PPP projects in infrastructure.
Introduction
about PPP
PPP
models
Role
of PPPs
3
NABARD is promoting the setting up of agricultural export zones in various
states with the help of local state government bodies. Discuss in detail the
scheme of NABARD for agriexports.
NABARD’s
scheme for agri-exports-supportingactivities
Funds
for projects
4
Commercial banks have been playing a major role in providing institutional banking
facilities. Prepare a report on any commercial bank’s services in the area of
institutionalbanking.
Commercial
banks –products in institutionalbanking
Services
5
The primary role of the IMF is to promote stability of the international
monetary system and exchange rates. Discuss some of the projects assisted by
IMF.
Projects
assisted by IMF 10 10
6
Technology plays a dominant role in effectively managing the business of DFIs.
Discuss the role of technology in DFIs.
Role
of technology in DFIs
Developments
SEM 4 FINANCE WINTER 2014
MF0015 & INTERNATIONAL FINANCIAL MANAGEMENT
1
Give the meaning forward markets. Explain its features, arbitrage in forward
markets, forward markets hedging and speculation in forward markets.
Meaning
of forward markets
Features
, arbitrage in forward markets
Forward
markets hedging
Speculation
in forward markets
2
Explain the interest rate parity theory and purchasing power parity with
examples.
Interest
rate parity theory with examples
Purchasing
power parity theory with examples
3
Explain the cash concentration strategies and cash management structures.
Cash
concentration strategies
Cash
management structures
4
A particular method is used depending upon the circumstances and the
legalaccounting procedures adopted in a particular country. Explain all the
translationmethods.
Current
rate method
Current
/non current method
Monetary
method
Temporal
method
5
International credit markets are the forum where companies and governments can obtain
credit. Bring out your understanding on international credit markets andexplain
the two very important aspects of international credit market. Refer and
giveone example.
Introduction
of international credit market
Explanation
of syndicated loans with example
Explanation
of External Commercial Borrowings (ECB)
6
Explain the principles of taxation and double taxation. Give some important
points on tax havens and its types.
Explanation
on principles of taxation
Explanation
on double taxation
Explanation
on tax havens and its types
MF0016-TREASURY MANAGEMENT
1
Collateralised Borrowing and Lending Obligations (CBLO) is a produt in the
money market launched in 2003 by CCIL. Discuss the process involved in
obtaining membership of CCIL for CBLO.
Process
involved in obtaining CBLO
2
Commodities market is the market in which commodities like oil, gold and
agriculturalproducts are traded. Who are the players in the commodity market?
How does thecommodities move?
Players
Factors
that affect the commodity market
3
Suppose you are the manager of a company operating in three countries; India,
US and UK.
What
are the risks you face relating to foreign exchange?
Foreign
exchange risk factors
4
Explain interest rate and various types and various sources of interest rate.
different
types of interest rate risks
framework
for measuring and managing the liquidityrisks.
5
The Treasury function of a company plays a key role in working capital. Analyse
the interface between treasury and working capital.
Interface
between treasury and working capital
6
Treasury products are the product in the market available to the treasury for
raising and deploying funds for investment and trading in securities and forex
markets.
Forex
services
Money
products
securities
MF0017 & MERCHANT BANKING AND FINANCIAL
1
Rating methodology is used by the major Indian credit rating agencies. Explain
themain factors of that are analyzed in detail by the credit rating agencies.
Business
risk analysis
Financial
analysis
Management
evaluation
Geographical
analysis
Regulatory
and competitive environment
Fundamental
analysis
2
Give the meaning of the concept of venture capital funds. Explain the features
ofventure capital fund.
Meaning
of venture capital funds
Features
of venture capital funds
3
Hire purchase is one of the important concept. There are certain features of
hirepurchase agreement so explain the points of it. Differentiate between hire
purchaseand leasing.
Concept
of hire purchase
Differences
between hire purchase and leasing
4
Explain the concept of Swap. Write down its features and various types of
interest rate swap.
Introduction
of Swap 2 10
Features
of swap
Various
types of interest rate swap
5
Elaborate on measuring exchange rate movements. Explain the factors that
influenceexchange rates.
Measuring
exchange rate movement- introduction
Interest
rate differentials
Focus
on demand supply model
Economic
factors
Political
conditions
6
Write short notes on:
International
Credit Markets
International
Bond Markets
International
Credit Markets
International
Bond Markets
MF0018 & INSURANCE AND RISK MANAGEMENT
1
Explain the risk management methods.
Loss
control
Loss
financing
Internal
risk reduction
2
An organization is a legal entity which is created to do some activity of some
purpose. There are elements of a life insurance organization. Explain the
elements of lifeinsurance organization.
Important
activities
Internal
organization
Distribution
system
Functions
of the agent
3
Insurance is the most important industry. Elaborate the different types of
mediclaim and liability policies.
Explanation
of all 5 types of mediclaim policies
Explanation
of all 6 types of liability policies
4
Give short notes on :
Pricing
objectives.
Pricing
elements.
Rate
computation
Pricing
objectives
Pricing
elements
Rate
computation
5
Explain the creation and application of insurable interest. Give the
differences between wagering and insurance.
Creation
of insurable interest
Application
of insurable interest
Differences
between wagering and insurance
6
Identify the role of insurance in managing risk financing. Explain the
importance of insurance transaction. Discuss in different perspectives of
insured and insurer
Role
of insurance in managing risk financing
Introduction
of insurance transaction
Explanation
of different perspectives of insured and insurer.
SEM 4 HCS WINTER 2014
MH0056 – Public Relations & Marketing for Healthcare
Organizations
1
What is marketing mix? Explain the four P’s of the marketing mix.
Meaning
of marketing mix
Explanation
of four P’s
2
List the different methods of qualitative and quantitative research. Explain
the unique features of each methodology.
Listing
the different methods
Explanation
3
Elaborate the concept and significance of marketing healthcare.
Explanation
of concept of marketing in healthcare
Significance
of marketing healthcare
4
Explain market segmentation.
Definition
Explanation
5
Describe SWOT analysis.
Definition
Characteristics
Explanation
of process of SWOT analysis
6
List and explain the factors that attract corporates to healthcare.
Listing
the factors
Explanation
of all the factors
MH0057 – Management of Healthcare Human Resources
1Define
manpower planning. Explain the steps in manpower planning.
Definition
Explanation
of steps
2
Define training. Explain the various steps involved in the training cycle.
Definition
Explanation
3
Discuss the importance of HRM in healthcare organisations.
Explanation
of HRM in general
Importance
of HRM for the employees, society and the organisation
Strategic
role of HRM in healthcare
4Explain
the impact of government on reward management.
What
is reward management
Impact
of government on reward management
5
Explain the importance of human relations in healthcare services.
Brief
overview of human relations in healthcare services
Explanation
of importance of human relations in healthcare services
6
A healthcare organization opens a new cafeteria. Consider that you are the HR
manager of the healthcare organization and you are given the task of recruiting
the staff for managing, cooking food, cleaning the cafeteria and so on. Explain
the various methods of recruitment you would follow in selecting the right
candidate for the job.
Listing
the various processes in recruitment
Explanation
of various processes
MH0058 – Legal Aspects in Healthcare Administration
1
Which are the 3 types of inquest’s in India? Explain.
Mentioning
3 types of inquest
Explanation
2Explain
the relevance of consumer protection act in the hospital scenario.
Definition
of consumer
Explanation
of consumer rights
Explanation
of relevance of consumer protection act in hospital
3
Explain health as a fundamental right.
Definition
of health
Explanation
of health as a fundamental right
4What
is informed consent? Describe the implications of breaching confidentiality.
Meaning
of informed consent
Importance
of informed consent
Explanation
of implications of breaching confidentiality
5
Describe two important Indian cases that have led to the formation of case laws
in medical emergencies.
Explanation
of PaschimBangaKhetMazdoorSamiti Vs state of west Bengal case
Explanation
of ParamanandKatara Vs Union of India
6
Explain the various systems of medicine prevalent in India.
Listing
the various systems of medicine in India
Brief
explanation
MH0059 – Quality Management in Healthcare Services
1
Discuss the dimensions of quality management in healthcare.
Listing
all the dimensions
Brief
explanation of all the dimensions
2
Discuss the methods of performance evaluation in healthcare services.
Listing
all the methods of performance evaluation
Brief
explanation of all the methods of performance evaluation
3
Describe Maxwell’s concepts of quality.
Listing
of Maxwell’s concepts of quality
Explanation
of Maxwell’s six dimensional quality model of healthcare services
4
Explain the implementation of QMS in healthcare organization.
Brief
outline of QMS
Listing
of steps in implementing QMS in healthcare organization
Explanation
of steps
5
Define accreditation and certification. List the benefits of accreditation and
certification of hospitals.
Definition
of accreditation and certification
Benefits
of accreditation and certification
6
Differentiate between Six sigma and Total quality management.
important
differences between six sigma and TQM
SEM 4 HR WINTER 2014
MU0016 – Performance Management and Appraisal
1
Discuss the principles and dimensions of Performance Management
Explaining
the principles of Performance Management
Explaining
the dimensions of Performance Management
2
Assume that you have joined as an HR in an organization. The first task assigned
toyou is to conduct the Performance Appraisal Process. What according to you is
itspurpose? Describe the entire Performance Appraisal process.
Explain
the purpose of Performance Appraisal
Explain
the Performance Appraisal Process
3
Discuss the components of a Performance Appraisal feedback. Describe the steps
in giving a constructive Feedback
Explaining
the components of Performance Appraisal Feedback
Explaining
the steps in giving a Constructive Feedback
4
Discuss the skills that a line manager require for effective Performance
Management.
Listing
the skills
Explaining
the skills
5
Describe the modern methods of Performance Appraisal
Explain
all the five modern methods of Performance Appraisal
6
Write a brief note on the Employee’s responsibility in Performance
Planning
Mechanics
Explaining
the employee’s responsibility in Performance
Planning
Mechanics
MU0017 – TALENT MANAGEMENT AND EMPLOYEE RETENTION
1
Explain the importance of Talent Management Process. Describe the stages of Talent
Management Process
Importance
of Talent Management Process
Explaining
the stages of Talent management Process
2
Describe the top strategies adopted to improve employee retention
Explain
the top strategies to improve employee retention
3
Explain the key Compensation principles. What do you mean by Total rewards?
Describe
the elements of Total rewards
Explaining
the key compensation principles
Definition
of Total rewards
Explaining
the elements of Total rewards
4
What are the responsibilities undertaken by an HR to ensure compliance to regulations?
Explain the steps involved in ensuring safe work environments
Responsibilities
of an HR to ensure compliance to regulations
Explaining
the steps involved in ensuring safe work environments
5
Explain the key elements of a Talent Management System
Explaining
the key elements of a Talent management system
6
Explain the concept of Talent Acquisition .Explain the talent acquisition strategies
Concept
of Talent Acquisition strategies
Explanation
of the Talent acquisition strategies
MU0018 – Change Management
1
Describe Kotter’s Eight Step Change Model
Explaining
Kotter’s Eight Step Change Model 10
2
Define Resistance to change. Explain some of the techniques to overcome Resistance
to change.
Definition
of Resistance to change
Explaining
the techniques to overcome Resistance to Change
3
What do you mean by Organizational Effectiveness? Explain the factors in achieving
Organizational Effectiveness.
Definition
of Organizational Effectiveness
Explaining
the factors in achieving Organizational effectiveness
4
What do you mean by Change Agent? Describe the characteristics of successful Change
Agents.
Definition
of Change Agent
Explaining
the Characteristics of successful Change Agents
5
Explain the Behavioural Approach to Individual Change.
Explanation
of the Behavioural Approach
6
Write a brief note on the following:
a)Kolb’s
Learning Cycle
b)Peter
Senge’s framework on Organizational Learning
Explaining
the concept of Kolb’s Learning Cycle
Explaining
the concept of Peter Senge’s Framework
SEM 4 OM WINTER 2014
OM 0015 – MAINTENANCE MANAGEMENT
1
Write short notes on the following:
Categories of maintenance activities
Mean Time Between Failures (MTBF)
Advantages of a Sound Replacement Program
TPM implementation
A
Categories of maintenance activities
Mean Time Between Failures (MTBF.)
Advantages of a Sound ReplacementProgram
TPM implementation
2
Explain briefly the functions of maintenance planning. What are the benefits of
maintenance planning?
A
Listing and brief description of functions ofmaintenance planning
Listing
of benefits of maintenance planning
3
What are the three stages in the lifecycle management of any machinery? Explain
in brief the Life cycle management system.
A
Listing of the three stages
Description of the stages with help ofdiagram(Life cycle management
process),examples
4
Effective implementation of maintenance management in Quarta Technologies Quarta
Technologies is a leading manufacturing company in Bhopal. It manufactures
sixmillion tubes a year. Each year, production shuts down for few weeks
allowing capitalinvestment projects and deep maintenance to be performed. These
include processchanges and a variety of maintenance activities are executed.
The
Challenge
Ramping
up to full production capacity after the shut sown was a slow process with attendant
quality issues. The equipments used in this organisation were used for
severalyears before it was either discarded or replaced with a similar new
machine. From thetime the equipment were brought, the production and
maintenance personnelaccumulated considerable knowledge about the equipment,
the manner in which failuresoccur and the symptoms that it develops before a
particular failure or malfunctioninghappen. The organisation recognised an
opportunity to reduce the quality costs of theannual shutdowns by planning and
troubleshooting techniques.
The
Solution
The
organisation, worked with the plant leadership to improve project and
riskmanagement skills by introducing the common process. A progressive learning
wasdone with respect to equipment usage and systematically captures many types
ofinformation and put to use. One method was to develop good trouble
shootingmechanisms. This mechanism was a structured approach to identify the
root cause ofthe problem that needs some correction when viewed from the
maintenance. Bysuccessively checking on a set of condition about the equipment,
several alternativespertaining to the possible problematic areas will get
eliminated and progressivelynarrows down to a few. Once this stage is reached,
it is possible to conduct a detailed analysis to locate the problem and take
corrective measures.
This
helped the organisation to implement trouble shooting techniques which reduce
theshutdown period and a total of 110 distinct maintenance projects and
capitalinvestments were managed. It also eliminated schedule conflicts that
would havecaused delays. This technique helped them to achieve their goals,
ramping up faster tofull production and improved team corporation.
What
was the challenge faced by Quarta Technologies? What steps were taken bythem to
reduce it?
A
Description of the challenge
Description
of trouble shooting mechanism
5
Write short notes on the following:
Routine maintenance
Inventory planning spare parts
Benefits of scheduling
A
Routine maintenance
Inventory planning spare parts
6
Explain briefly the twelve steps to be firmed up and practiced for successful implementation
of the Autonomous principles in a production unit.
A
Explanation of the following
1.
Introductory Education and Training
2.
Cooperation among Departments
3.
AM is a job fit
4.
Small groups
5.
Managers must take the Lead
6.
Education and Practice
7.
Practice first
8.
Actual effects
9.
Rules and standards are set byOperators
10.
AM audit
11.
Quick response
12.
Be thorough
OM 0016 – QUALITY MANAGEMENT
1Write
short notes on the following: Integrating Quality into Strategic Management Six
Sigma as a quality framework Reliability Types Juran’s Trilogy
A
Integrating Quality into Strategic Management Six Sigma as a quality framework
Reliability Types Juran’s Trilogy
2
Elucidate different types of Quality Management Systems (QMS). What are the
benefits of implementing a QMS?
Explanation
of various QMS (including industry and product specific and nonspecific types,
examples)
Benefits
of QMS
3ABC
is an organisation. The organisation is at the stage of lack of Quality
products and services to meet the customer requirements. The organisation
decides to develop a strategy and hire people to enhance the quality of its
products and services. Being the quality head of the organisation what are the
approaches you will consider for initial cost data collection.
Listing
of the approaches
Justification
why the approach was chosen
Conclusion
4
Write short notes on the following: Quality standards Significance of Quality
Control
Automated
manufacturing Applications of Design of Experiments (DOE) to product and
process design
A
Quality standards Significance of Quality Control Automated manufacturing Applications
of Design of Experiments (DOE) to product and process design
5
This is a case study about an airline. It states that how at the initial stages
the airline was not functioning properly and could not achieve customer
satisfaction but however after the implementation of Total Quality Management
(TQM), the company prospered.
Bryan
air airlines started in year 1988 with only 67 employees and with one 18 seater
turboprop plane from the south of east of Chelsea to London-Gatwick which
carried 5000 passengers on one route (Harrison, 2002). In 1990-1991, the
company had 700,000 passengers.
However,
in spite of the raise of passengers, the company could not manage cost that the
company had lost its money during the expansion of the business. The management
decided to bring a brand new management team which suggested a re-launch of the
airlines as a “low fares or no frills” airline, closely modelling the Southwest
Airlines model in the U.S.
In
addition, there was another problem related to quality service. Since it was a
“low fares or no frills” airline it could not cater to the customer needs. So
the company decided to use TQM and a strategic plan where both the internal and
external customers will be given importance and all the main focus will be
customer satisfaction. Hence the strategic option that was used by the company
for satisfying both internal and external customers and marketing environment
was used to attain total quality management.
Hence
by implementing TQM and strategic planning the company could satisfy both the
clients and the customer. Now Bryan air is one of the leading airlines in the
world.
Identify
the steps taken by the airline company which made them one of the leading
airlines in the world.
A
Identification of the quality initiatives with evidence from the case Analysis
of these initiatives along the benefits Conclusion
6
Summarise why corporate culture is important
A
Brief explanation/definition of corporate culture Instances where corporate
culture must be changed Why does culture matter?
Conclusion
OM0017 – ADVANCED PRODUCTION AND PLANNING CONTROL
1Write
short notes on: Classification of Inventory Models Role of Controls in
Operation Cycles Forward scheduling PPC for Different Systems of Manufacturing
A
Classification of Inventory Models Role of Controls in Operation Cycles Forward
scheduling PPC for Different Systems of Manufacturing
2Five
jobs are to be processed at a work station. The processing time and the due
date in days are given below. Determine:
a)
The sequence of job according to the shortest processing time.
b)
The total completion time.
c)
The mean flow time or average completion time.
d)
The average number of jobs in the system each day,
e)
The average lateness.
|
Job
|
A
|
B
|
C
|
D
|
E
|
|
Processing time in days
|
6
|
19
|
16
|
11
|
13
|
|
Due date in days
|
8
|
22
|
20
|
14
|
14
|
Calculation
of
a)The
sequence of job according to the shortest processing time.
b)
The total completion time.
c)
The mean flow time or average completion time.
d)
The average number of jobs in the system each day,
e)
The average lateness.
3
Differentiate between FMS and standalone machines. Describe a few Applications
of FMS in Industries
Differentiation
between FMS and standalone machines
Description
of application in industry (pharma, aircraft, automobile, textile etc.)
4Write
short notes on: Material Requirement Planning Forecasting in Operations Off
shoring Agile manufacturing
A
Material Requirement Planning Forecasting in Operations Off shoring Agile
manufacturing
5
Define quality planning. Explain the phases of quality planning
Definition
of quality planning
Explanation
of phases of quality planning
6
Explain the importance of Supply Chain Management(SCM) and the problems
addressed by SCM.
Explanation
of importance eof SCM
Elaboration
of problems addresses by SCM
OM0018- Technology Management
1
Consider that you are a manager in a company and you want to manage a
technology that isnewly incorporated.
a.
Describe the effects of technologies on business.
b.
Prepare a list of the factors that are considered in managing technology.
A
a. Explaining the effects of technologies I business
b.
Collect from the key issues in managing technological innovation
2
The purpose of forecast is to improve the quality of the decisions related to
selection of analternative from available alternatives and not to force to
accept a particular decision.
Explain
various techniques for forecasting with a neat diagram
A
Diagram 3 10
Describing
the techniques 7
3
Write short notes on
a.
Technology adoption
b.
Technology diffusion
c.
Technology absorption
Aa.
Technology adoption 3
b.
Technology diffusion 3 10
c.
Technology absorption 4
4
When you choose a new technology, you may have to face some of the question
like what areits functional requirements, non-functional requirements and does
the technology fit theorganization culture?
a.
How do you answer for these questions?
b.
What is memristor?
Aa.
Explaining eight tips related to the selection of a new technology
b.
Explaining memristor 2
5
Write short notes on
a.
Bridging agencies
b.
Problem solver model
c.
Bar-Zakay model
d.
Schlie, Radnor and Wad model
Aa.
Bridging agencies 2
b.
Problem solver model 2 10
c.
Bar-Zakay model 3
d.
Schlie, Radnor and Wad model 3
6
Explain the basic scheme for knowledge based applications
A
Diagram of basic scheme for knowledge basedapplications
Explaining
the knowledge based technology process
SEM 4 MIS WINTER 2014
MI0038- ENTERPRISE RESOURCE PLANNING
1
a. Discuss about ERP software selection criteria.
b.
What is improper ERP system selection? Explain in detail
Aa.
Explaining the ERP software selectioncriteria
b.
Explaining the improper ERP system selection
2
a) Discuss the components of Customer Relationship Management.
b)
Explain the different modules of R/3
Aa.
Explaining the 4 different component of CRM
b.
Explaining atleast 6 modules 6
3
a. Consider two organisational environment in which one of the organisation
ishaving no or little communication between departments and the other
organisationwhere all the departments know what the others are doing. Now which
environment isconsidered to be better and why?
b.
Explain integrated Management of integration.
Aa.
identifying which environment 2
explaining
the reasons 4 10
b.
explanation of integrated Management of information
4
A business products distributor was manually processing over 300,000 customer
orders eachyear. Heavy order flow prior to shipping cut-off timeframes and a
highly variable daily volume created staffing challenges and inconsistent order
turnaround times.
Despite
an effort to process customer orders via EDI, the company continued to receive
over20,000 orders per month via fax and email requiring manual data entry.
Customer Service Associates in three different centres manually entered the orders
into the order management system with the added pressure of meeting a shipping
deadline. As any manual single-pass data entry process there were many errors,
especially during peak processing cycles.
Due
to a complex product catalogue, variety of order types received from customers,
and thelarge customer base, finding and training data entry specialists was a
challenge. Fluctuatingdaily order volumes made maintaining appropriate staffing
levels very difficult. During peakdemand periods order processing lags would
greatly decrease customer satisfaction levels.To solve all these problems the
company implemented an outsourced automatic data entrysolution with
sophisticated “free-form” data extraction for their fax and email orders.
Thesolution was able to recognise and capture data from any customer order
format with 99.5%accuracy. Order input no longer requires the participation of
the company’s order entrystaff, which has reduced labour costs. The solution
also receives fax and email orders onbehalf of the company directly from
customers and converts the hardcopy order to an EDIelectronic purchase order
for the order management systems.
The
solution includes a customised web-based portal to support exception processing
and asecure web tool for archiving and storing images of all of the original
order documents. The solution is completely accessible on demand from any of the
company’s workstations. The solution was fully operational within 90 days and
required zero capital investments in hardware, software or labour on the part
of the company.
Questions:
a.
What are the challenges that the company faced before the installation of the
Data Entry solution?
b.
What are the benefits of the Automatic Data Entry solution?
A
a. Listing the Challenges 5 10
b.
Listing the benefits 5
5
Write short notes on
a.
Gap Analysis
b.
Reduction of lead time
c.
BAAN company
d.
End users
e.
ERP trends
A
a. Explaining 2 10
b.
Explaining reduction of lead time 2
c.
Explaining about BAAN company 2
d.
Explaining End users 2
e.
Explaining ERP trends 2
6
Describe in detail the workflow of HRM that deploys ERP systems with a neat diagram
A
Diagram 3
Listing
the different sub modules 2 10
Explaining
5
MI0039- E-COMMERCE
1
Electronic Commerce is commonly known as e-commerce, is a process of buying and
sellingof goods or services using electronic systems. List the applications and
benefits of e-Commerce.
Aa.
Applications of e-Commerce 5
b.
Benefits of e-Commerce 5 10
2
The e-Commerce architecture is divided into different layers which help us to
have anorganized discussion of building blocks of e-Commerce in a logical
order. Explain the layeredarchitecture of e-Commerce systems
A
Explaining the six layers of e-Commerce systems 10 10
3
Suppose you are the network admin of WXZ Software Company and you are given
theresponsibility of managing all the servers. What are the steps you would
follow to avoid hacking of the company’s information?
A
Explaining the threat and to avoid threats 10 10
4
Assume that you are the project manager of VSG company. Due to some reason
thecompany’s server got shut down and the company is not able to access the
company’sconfidential data. What steps would have been taken by you to avoid
this?
A
Explaining the backup alternatives 10 10
5
Write short note on
a.
Target Audience
b.
Preparing the budget
A
a. Target Audience 5 10
b.
Preparing the budget 5
6
Guest look is an Indian based cosmetic manufacturing company which manufactures
a widerange of cosmetics for men. Although its product was used by men all over
the world, anumber of new cosmetic manufacturing companies arose in the market
challenging Guest look.Now Guest look has to find innovative ways of
advertising its products.
So
far, Guest look’s advertising aids were mostly printed and television media.
Now Eguestlook realized the importance and benefits of e-Marketing and has
started concentrating on e-Marketing. As the company is known for its integrity
and will not compromise on that with spam and unsolicited mails. Therefore,
company identified three techniques such as searchengine optimization,
improving existing website and banner ads.
a.
What are the benefits of offline advertising? Are Guest look following
offlineadvertisement? Justify your answer
b.
If you are working with the development team of Guest Look, how would you
goabout improvising the existing website?
c.
What banner ads?
Aa.
Listing the benefits of offline advertising 2
Justification
of the answer for using offline advertisement
b.
Explaining how to improvise the existing website
c.
Explaining banner ads and its drawbacks 3
MI0040- TECHNOLOGY MANAGEMENT
1
Consider that you are a manager in a company and you want to manage a
technology that isnewly incorporated.
a.
Describe the effects of technologies on business.
b.
Prepare a list of the factors that are considered in managing technology.
A
a. Explaining the effects of technologies I business
b.
Collect from the key issues in managing technological innovation
2
The purpose of forecast is to improve the quality of the decisions related to
selection of analternative from available alternatives and not to force to
accept a particular decision.
Explain
various techniques for forecasting with a neat diagram
A
Diagram 3 10
Describing
the techniques 7
3
Write short notes on
a.
Technology adoption
b.
Technology diffusion
c.
Technology absorption
Aa.
Technology adoption 3
b.
Technology diffusion 3 10
c.
Technology absorption 4
4
When you choose a new technology, you may have to face some of the question
like what areits functional requirements, non-functional requirements and does
the technology fit theorganization culture?
a.
How do you answer for these questions?
b.
What is memristor?
Aa.
Explaining eight tips related to the selection of a new technology
b.
Explaining memristor 2
5
Write short notes on
a.
Bridging agencies
b.
Problem solver model
c.
Bar-Zakay model
d.
Schlie, Radnor and Wad model
Aa.
Bridging agencies 2
b.
Problem solver model 2 10
c.
Bar-Zakay model 3
d.
Schlie, Radnor and Wad model 3
6
Explain the basic scheme for knowledge based applications
A
Diagram of basic scheme for knowledge basedapplications
Explaining
the knowledge based technology process
MI0041- JAVA AND WEB DESIGN
1
Write down what the following tags will perform
a.
<table>
b.
<td width>
c.
<embed>
d.
<a>
e.
<object>
Aa.
<table>
b.
<td width>
c.
<embed>
d.
<a>
e.
<object>
2
Write short notes on
a.
Web browsers
b.
Web development tools
Aa.
Explaining web browsers with an example
b.
Explaining web development tools with an example
3
Write a programme to create a webpage that prints the name of the
STUDENTdatabase in Wide Latin font and set the subtitle with description of the
STUDENT tothe screen. Set the page layout to the webpage. Insert one image
after the databasewith a Thank you note.
A
Programme 7 10
Writing
the output for the programme written 3
4
Read the following case study thoroughly and answer the following questions:
ABC
is an educational institute which is reputed for its management courses. It
has3 branches in different places and is planning to launch 2 more branches in
someother places. The institute used to maintain the student details in the
form of a hardcopy file. One day, a fire broke out in the record section and
all such records weredestroyed. Next day the management decided to maintain the
student details in acomputer so as to prevent the damage due to such disasters.
One of the managementmembers suggested that XYZ Company is capable of
developing a kind ofapplication for maintaining records using java. The member
further told other members that in his friend’s organisation the same java
application developed by thesXYZ company was working very effectively and it
also offered enough securityparameters. Immediately the management appointed an
employee who had goodknowledge of java language to oversee the implementation
of the requiredapplication. That employee prepared an outline of the company’s
requirements andsubmitted it to the XYZ Company. The requirements of institute
were: Forinstitute’s employees–student details, course details, materials, and
access rights.For students it was– Course material, feedback on assignments,
course details andfaculty details.
XYZ
company’s web designers developed a prototype of an application based on
therequirements of the ABC institute. Now the programmers of XYZ company
detailedthe process of application development based on the specified
requirements. Theydecided that for display purpose they can use JSP (Java Sever
Pages) and to retrievethe details of a particular student, they would create
JDBC connection to the allbranches. The student details can be stored in a
database table (server side) by usingMySql.
They
also decided to use servlets for internal process. That is, sending of request
andobtaining response from the server. After developing the application, they
submittedit to ABC institute for testing purpose. During the testing process,
it was found thatthere is no proper security mechanism in the application. That
is, the applicationpermitted ‘Login’ by every member. So ABC company asked XYZ
company to installsecurity mechanism in the application such that it gives separate
access to theemployees and students. XYZ company modified the application by
giving onlylimited and absolutely necessary access rights to the concerned
users. Also a newsecurity parameter added to the application, prevented access
by a user for 24 hoursif he/she entered incorrect ‘Login’ details for three
consecutive times.
a)
Give reasons as to why ABC institute decided to choose XYZ Company for
thedevelopment of Java application.
b)
Discuss the reason for using JSP in java application.
Aa.
Answering for reasons 5
b.
Reason for using JSP 5 10
5
For the above case study answer the following questions
a.
State the reason for using database connection in the application.
b.
Explain the purpose of creating a java application for the ABC institute.
A
a. Reasons for using database connection 5 10
b.
Explaining the purpose of creating a java application
6
How do you handle exception in java? Give with an example
A
Explaining handling exception and the ways of exception can occur
Exception
types 4
Explaining
different types of exception handlinglike, using throw, using finally, etc
SEM 4 MARKETING WINTER 2014
MK0015-Services Marketing and Customer Relationship
Management
1
“Positioning a service in the marketplace is much like positioning a product”. Explain
Service positioning and its purpose with the help of an example.
Explanation
of service positioning
Explanation
of purposes
Example
2
Elaborate GAP analysis in detail.
Explanation
of GAP Model. 10 10
3
“Interaction plays a lead role in building customer relationships”. Explain CIM
in this context.
Explanation
of CIM
Explanation
of Methods
4
What are the various types of conflicts in marketing services?
Explanation
of types
5
Elaborate the important steps that service providers should bear in mind while implementing
one to one marketing.
Explanation
10 10
6
Write short notes on:
a)
E-CRM
b)
Customer Retention
a)
Meaning, opportunities and benefits
b)
Meaning and Strategies
MK0016-Advertising Management and Sales Promotion
1
Do you agree that humour content in advertisement leads to better
results?Support your view with examples.
Explanation
of statement
Examples
2
Experts have found that consumers often respond to messages in a hierarchical order
of behaviour. Throw light on communication response hierarchy in thiscontext.
Explanation
Diagram
of Model
3
Explain the role of a media planner and media buyer.
Role
of media planner
Role
of media buyer
4
Explain the strengths and limitations of direct marketing. List few products
which are suitable for direct marketing.
Explanation
of strengths
Explanation
of Weaknesses
Listing
of products suitable
5
“Kids are the new age customers”. Do you agree with this statement? Explain Brat
Power in this connection.
Explanation
10 10
6
Write short notes on:
a)
Stereotyping in advertisement
b)
Regulation governing Broadcast Media Advertising
a)
Meaning and explanation
b)
Explanation
MK0017-E-Marketing
1
Elaborate the e-marketing techniques used for various marketing activities.
Explanation
of techniques 10 10
2
“Motivation to buy a product is crucial part of studies in online
consumerbehaviour”.Explain
Explanation
of types of buying behaviour 10 10
3
“A website has to be designed to showcase the company and its products”.
Explain
how to create a website along with its elements.
Explanation
of creating a website
Explanation
of elements
4
Explain 2P+2C+3S Formula in E-Marketing with the help of a diagram.
Explanation
Diagram
5
“Businesses are always looking to develop new sales and distribution channels to
maximize profitability and growth”. Explain
Explanation
of role of distribution 10 10
6
Write short notes on:
a)
Sales Force Automation
b)
Customer Loyalty
a)
Meaning
b)
Meaning
MK0018– International Marketing
1
Discuss the different management orientations of a company. How does it
affectinternational marketing?
Management
orientations
Effect
on international marketing
2
It is very important to analyze the politico- legal environment of a country
ininternational business. Comment.
Discuss
the statement
3
Compare GATT and WTO and discuss the implications of WTO on
internationalmarketing.
Comparison
Implications
of WTO
4
Nestle is marketing bottled water to Pakistan. Which segmentation it adopts
thereand what are the other international market segmentations?
Nestle’s
segmentation
Bases
of segmentation
5
Write short notes on:
a)
International packaging
b)
International logistics planning
a)
role and problems with packaging
b)
meaning and components of logistics
6
Select a product of your choice for export and explain how you will do the
pricing and costing of that product.
Choosing
the product
Export
pricing and costing
SEM
4 IB WINTER 2014
IB0015-
Foreign Trade of India
1
Analyze the changes in the composition of India’s foreign trade since 2001.
Overall
picture of changes in composition of trade
2
Discuss the regulatory framework of India’s foreign trade.
Important
laws governing exports and imports of India
3
List the thrust exports markets of India. Which products are categorized as
thrustexport products? Discuss.
Listing
markets
Discussing
products
4 How
is services trade important for India? List the important services.
Importance
listing
5
Explain the various systems of quoting exchange rates. What is the meaning of option
forward rates?
Systems
of exchange rates
option
forward
6
List the types of currency risk and explain how they are managed.
listing
Currency
risk management
IB0016 –
GLOBAL LOGISTICS AND SUPPLY CHAIN MANAGEMENT
1
Assume that you are working in a textile company. Your company decides to
import all the rawmaterials cotton clothing from the global suppliers to
improve the sales. The company assigns you the task of analysing various issues
that must be considered while importing. What are different issues you face
while importing the goods from a global supplier?
[Listing
of the issues with respect to various countries you wish to import from.
Brief
explanation of issues with suitable examples
Summarization
of how these issues may affect yourcompany’s business
2
Insurance Claim by JayshriImpex
JayshriImpex
is one of India's leading garment manufacturer and exporter of textile dyes and
chemicals whose manufacturing facility is located at Jethpur (near Rajkot),
Gujarat. The head office of the company is at Mumbai.
The
company manufactures an African traditional dress worn by all natives of
African cities - "khanga". JayshriImpex has set high standards in
garment export and it is recognised by the government of India for its
extraordinary work. They have their presence in other cities of India as well
as in Africa.
Theft
of goods
Armed
bandits on October 5, 2004, looted the export consignment of 185 bales of
fabrics fromthe train, when it was transported to Brazzaville (Republic of Congo,
West Africa). The company had insured their cargo with Bajaj Allianz and lodged
a claim at the Bajaj Allianz, Rajkot office onthe same day.
Insurance
support from Allianz
Even
though the location of theft was in the remote jungles of Africa, Bajaj Allianz
appointed Lloyd's Agency to carry out a survey immediately to check for the correctness
of the claim. Lloyd's was submitted on the survey report on November 20, 2004.
It took a month for Lloyd's tosubmit the report due to the procedural
formalities involved in Africa to procure documents likepolice papers and no
trace reports. Since the survey report was submitted in French a translationof
the same was done at Ahmedabad on November 23, 2004.
The
Insured submitted all the remaining documents such as Power of Attorney,
Original Bill Of
Landing,
NOC from Consignee, etc on November 25, 2004 from their Head Office at
Mumbai.The claim was processed and based on the survey findings it was found to
be true and theinsurance amount of Rs.31,37,360/- was released on November 30,
2004.
Inference
JayshriImpex
managed to avoid a huge loss thanks to the insurance that it had purchased.
Theinsurance company Bajaj Allianz also responded quickly and supported its
client by releasing the amount at the earliest.
Why
did JayshriImpex claim for insurance? What type of insurance may JayshriImpexopted
for. How did the insurance company help JayshriImpex?
(Source:http://general.bajajallianz.com/BagicCorp/bajaj_home/claims/case_study.jsp)
[Reason
for claiming insurance
Inference
for the Type of insurance opted (evidencefrom case study, linking to type of
insurance)
Settlement
of insurance (support from insurancecompany)]
3
Explain in detail about INCO terms.
[Definition
of INCO terms. What do they indicate?
Listing
and description of INCO terms]
4
Name the two types of rate making and explain the factors affecting air freight
rates.
Discussion
of freight rates (general and specific commodity rate) with example
Brief
explanation of freight rates (cost of service, competition, directionality,
characteristics of trafficand value of service )
5
Write short notes on
·
Bareboat
Charter
·
Combination
vessels
·
Importance
of free trade zones
·
Dry
ports in India
6
Explain the global trends that affect the decision of a global logistics
manager
A
Explanation of global trends(Market concentration ,Production dispersion,
Product line diversity) with suitable examples
Concluding
remarks
IB0017
–International Business Environment and International Law
1
Discuss the salient features of FEMA and elaborate on the difference
betweenFERA and FEMA.
Features
of FEMA
difference
2
Explain the various incoterms involved in international contract.
Incoterms
3
What is memorandum of Association? How is it different from Articles of Association?
MoA
Difference
with AoA
4
Write short notes on:
a)
WTO
b)
IMF
a)
Meaning and objectives of WTO
b) meaning
and role of IMF
5
Discuss the rights of an unpaid seller. What are the remedies available to the buyer
against seller for breach of contract?
Rights
of unpaid seller
Buyer’s
remedies
6
What is technology transfer? Discuss the methods of international
technologytransfer.
International
technology transfer
methods
IB0018 –
Export-Import Finance
1
What is the meaning of documentary Letter of credit? Explain in brief the types
ofL/Cs?
meaning
types
2
What is the importance of export documentation? Discuss the various regulatory documents
in brief.
Importance
Regulatory
documents
3
Discuss the FEDAI rules regarding negotiation of documents under credit.
FEDAI
rules
4
Write short notes on:
a)
Packing credit in foreign currency
b
Post shipment finance in foreign currency
Meaning
and role of L/C
Meaning
and methods of import financing
5
Discuss any two finance programs by EXIM bank of India.
Meaning
RBI
guidelines
6
What is ECGC? Explain Commercial and Political Risks covered under ECGC Policies.
Meaning
Risks
covered
SEM
4 RETAIL WINTER 2014
ML0015-Services
Marketing and Customer Relationship Management
1
“Positioning a service in the marketplace is much like positioning a
product”.Explain Service positioning and its purpose with the help of an example.
Explanation
of service positioning
Explanation
of purposes
Example
2
Elaborate GAP analysis in detail.
Explanation
of GAP Model. 10 10
3
“Interaction plays a lead role in building customer relationships”. Explain CIM
in this context.
Explanation
of CIM
Explanation
of Methods
4
What are the various types of conflicts in marketing services?
Explanation
of types
5
Elaborate the important steps that service providers should bear in mind while implementing
one to one marketing.
Explanation
6
Write short notes on:
a)
E-CRM
b)
Customer Retention
a)
Meaning, opportunities and benefits
b)
Meaning and Strategies
ML0016-Advertising
Management and Sales Promotion
1 Do
you agree that humour content in advertisement leads to better results?Support
your view with examples.
Explanation
of statement
Examples
2
Experts have found that consumers often respond to messages in a hierarchical order
of behaviour. Throw light on communication response hierarchy in thiscontext.
Explanation
Diagram
of Model
3
Explain the role of a media planner and media buyer.
Role
of media planner
Role
of media buyer
4
Explain the strengths and limitations of direct marketing. List few products
which are suitable for direct marketing.
Explanation
of strengths
Explanation
of Weaknesses
Listing
of products suitable
5
“Kids are the new age customers”. Do you agree with this statement? Explain
Brat
Power in this connection.
Explanation
10 10
6
Write short notes on:
a)
Stereotyping in advertisement
b)
Regulation governing Broadcast Media Advertising
a)
Meaning and explanation
b)
Explanation
ML0017-Mall
Management
1
Explain the different types and components of shopping malls.
Explanation
of types
Explanation
of components
2
Explain different models for malls.
Meaning
of malls
Types
of mall models
3
Describe the Mall Design Process in detail.
Explanation
of malls 10 10
4
Explain Global brands, its benefits and variables.
Meaning
Benefits
Variables
5
Explain Preventive and Predictive Maintenance Techniques in detail.
Meaning
& Explanation of PM
Meaning
& Explanation of PdM
6
“Risks need to be managed and reduced by the shopping mall officials”. In context
of this statement, explain various issues which are taken care by officials.
Explanation
of issues
ML0018-Project
Management in Retail
1
Explain Sensitivity Analysis and the ways in which it is carried out
Explanation
of sensitivity analysis
Explanation
of four ways
2
Explain Detailed Project Report and Critical areas of concern for a successful retail
store.
Explanation
of Detailed project report
Explanation
of critical areas
3
Describe the steps involved in Network Planning Techniques
Explanation
of steps 10 10
4
Every team member has a different attitude towards work which leads to chances
of conflict”. Explain the treatments used to overcome the conflict inprojects
in retail.
Reasons
for conflict in a team
Explanation
of Methods/Treatments
5
“New ideas are fuel to any organization process”. Explain the Judgmental process
in the light of the above statement.
Meaning
Components
6
Write short notes on:
a)
Gantt Chart
b)
Fishbone Diagrams
a)
meaning
b)
Meaning
SEM
4 PM WINTER 2014
PM 0015 –
QUANTITATIVE METHODS IN PROJECT MANAGEMENT
1
Write short notes on:
Management Operation System Technique (MOST)
Project Budgeting
A
Management Operation System
Technique
(MOST)
Project Budgeting
2
Describe the different nonnumeric methods for project selection.
A
Description of the non numeric methods
The
Sacred Cow
The
Operating/Competitive Necessity
Comparative Benefits
Rank-ordering (Q sort)
3
What do you understand by managing cash flow?
Description
of Moving Averages and
Exponential
Smoothing.
4
Describe how you can choose an appropriate forecasting model.
A
Guidelines for Selecting a Model for the
Purpose
of Forecasting
Performing a Residual Analysis
Measuring the Magnitude of the
Residual
Error Through Squared or
Absolute
Differences
Mean Absolute Deviation
Principle of Parsimony
5
Describe how you can display data using Gantt chart and Network Diagram Chart
in MS Project.
A Description
of displaying data using Gantt chart
Description
of displaying data using networkdiagram chart
6 How
to create a report on the project activities in the MS Project
A
Setting Up of Reports
Process
of Creating or Editing Reports
Reports
that can be printed
Check
the Reports Available
Print
a Report
Reports
by Report Type
PM 0016
–PROJECT RISK MANAGEMENT
1
Explain the concept of Risk Breakdown Structure(RBS). What are the uses and
benefits of Risk Breakdown Structure
A
Explanation of concept of risk breakdownstructure
Description
of uses and benefits
2
Briefly explain the risk handling strategies
A
Retaining/accepting risk
Risk
abatement
Mitigating
consequences of risk occurrence
Transferring
risk
Avoiding
risk
3
What are the steps to balance short term and long term plans? What are the risk
impacts? Give examples.
A
Listing of the steps to balance short term andlong term plans
Examples
of risk impact
4
Explain contract management? List the differences between a program and a
project in business.
A Explanation
of contract managementincluding types of contracts
Listing
the differences between a program and a project in business
5
PavanMisra is a project manager in Latitude Software Pvt Ltd Company.
Pavanattended the seminar conducted annually in HCF convention centre, Lucknow.
One ofthe managers portrayed the following situation at a company at which he
had worked:In any organisation the project managers were remunerated for
rectifying the problemsin troubled projects. A manager who took a project that
was not in good shape hadrefurbished it to good shape and it was appreciated by
the customers. He could foreseea sizable bonus at his next performance review.
The management analysed it to be aproper way to encourage their employees to
outstanding performance.One project manager at this company analysed this
incentive system and, as shouldhave been expected by upper management, employed
it in his own best interest. He would secretly allow his projects to worsen
slowly until they were on the edge ofcancellation, then, with obvious, evident,
heroic effort, would revive them. His actions –of which he made certain that
his managers were aware – earned him considerablebonuses time and again. The
higher management finally came to know that he was thecause of the problems
that his projects suffered, and he was immediately dismissed.Pavan’s response
to this presentation was twofold:
Good
for the Manager
Top
management at this company made it apparent to the project manager that it
washis interest to save a troubled project. If top management didn't analyse to
provide himwith a troubled project, he had to provide it for himself. The
manager showeddiscernment and cleverness in supervising his projects in such a
way that he couldconcurrently attain the company's goal and his own (financial
reward).
Shame
on the Company
Top
management at this company failed to guarantee that the project manager's
bestinterest overlapped with the company's best interest. If the company wanted
to haveprojects that were in good shape throughout their lifetimes, then their
incentives to theproject managers should have been focused toward keeping
projects healthy.Managers whose projects never weakened should have received
greater bonuses thanmanagers whose projects suffered and later recovered.
Furthermore, they failed todistinguish the apparent skill that this manager
had; rather than firing this manager thecompany should have changed its
incentive system and let this manager grow in asituation that would simultaneously
benefit the company.
What
could have the company done to avoid such situation? Do you think that
Riskmitigation is a useful approach for this company? Justify.
A
evaluation of what the company could havedone(relate it to evidence from the
case)
statement
whether risk mitigation is usefulstate the reasons for this stand 4
6
Explain the need for documentation?
A Why
documentation is vital
Aspects
of project to document
Benefits
PM 0017
–PROJECT QUALITY MANAGEMENT
1
Describe the tools and techniques used for quality planning.
A
Listing of tools and techniques used for quality planning
Description
of the tools and techniques usedfor quality planning
2
Discuss the various tools used for understanding data.
A
Listing of the tools
Description
of the tools
Steps
to create
3
Describe the Enterprise Project Management Model(EPM)
A
Definition
Model
which supports EPM
Implementation
of EPM
Advantages
of EPM
4
Explain the project management value initiative
A
General description of project management value initiative
six
steps in the project initiative program
5
Briefly explain the seven forces involved in the success of quality in project management.
A
Explanation of :
Placing the budgetary considerationsahead of the quality
Placing schedule considerations aheadof quality
Placing political considerations aheadof quality
Being arrogant
Lack of fundamental knowledge, research or education, the principles ofquality
assurance
Pervasively believing in entitlement
Practicing autocratic behaviours,resulting in “enrolment”
6 UK
based Sonifex has been manufacturing equipments to broadcast audio for
theradio, TV, security and telecommunications for more than 40 years. A
reputation forbuilding high quality, reliable professional audio products, 100%
engineering andmanufactured in their UK factory and is being used in facilities
all over the world hasbeen earned by Sonifex.
Sonifex
is in private owned by its directors and headed by Marcus Brooke.
Sonifex’sfinest known products comprises of the award winning Courier portable
flash-cardrecorder, which was chosen as the millennium product by the UK’s
design council. TheRed Box range of audio interfaces, that are designed for
systems integrators and thelately introduced reference monitor range, a new
series of rack-mount audio monitorsthat utilise the latest DSP (digital signal
Processing) technology is also one of Sonifex’sproduct.
In
the late 1990s, during the drift towards overseas manufacturing, the need to
overhaulits complete operation if it were to maintain its status as a leading
UK manufacture andto retain its expert manufacturing staff was recognised by
Sonifex. Of late, thecompany realised that a modification needed in the way the
manufacturing process wascontrolled so that stock control, invoicing and
accounts can be incorporated. An Excelsystem called EFACS, allowed to do a lot
of what was needed in terms of stock controland production planning. However,
the system was very cumbersome and wasn’t reallysuited to the needs of a
smaller company where one person usually has more than onetask to be performed.
Sonifex had its own in-house software expert that could perform athorough
inspection and take a look at the system to see how on the improvements. Anew
front end was created.
Sonifex
was the first to invest in Dscope Series III audio analysers. In fact they
wereinvolved in helping to incorporate beta testing in the unit. A prototype
was seen at abroadcast convention and the beta test was advised to perform as a
must. The pricewas a factor- it is incredibly competitive when compared to the
test equipment offeredby other manufactures, but that wasn’t the only reason to
be chosen. They were alsoconvinced by its incredible feature-set and by its
user friendliness, but the maindeciding factor was that the system could be
easily integrated into their test systems,enabling them to develop their own
user interface, integrating the scope seamlessly intotheir own software system.
The
company’s Dscope series III is an inclusive and powerful measurement system
foranalog and digital audio generation and analysis, consisting of digital
audio carrieranalysis, acoustic transducer testing and testing of sound
devices. The net result ofDscope III was very a rapid diagnosis and correction
of any manufacturing faults, withdetailed test records being written directly
into the test system, giving a completeproduct that was ever built. This, in
turn led to far more effective component batchcontrol of products on the
manufacturing lines, and more efficient technical support ofproducts in the field.
Each and every step of the phase of the Dscope III series had toundergo a
complete inspection, measurement of the devices and testing.
Sonifex
thus has been able to standardise on the Dscope III series for bothdevelopment
and testing purposes, allowing engineers to exchange results and testprocedures
between departments. The Dscope III analysis was a important part of
thecompany’s performance criteria.
Sonifex’s
followed automated testing process and is now an integral part of its
freshsoftware package, which was developed in-house. By doing the right
inspection,measurement and testing at the right time Sonifex has retained their
manufacturingoperation in UK when many of the competitors had to move overseas.
In spite of all thisSonifex continued to develop quality design and manufacture
the quality products insuch a way that customers come expecting them.
What
were the challenges faced by Sonifex’s measurement system? Describe therole of
inspection, measurement and testing in building Sonifex.
A
Listing of challenges
Description
of the role of inspection,measurement and testing
PM 0018
–CONTRACTS MANAGEMENT IN PROJECTS
1
What is E-procurement?
A
Definition
Benefits
Seven types of e-procurement
2
Explain condition for adopting National Competitive Bidding and the
requirements of National Competitive Bidding.
A
Explanation of
condition
for adopting National Competitive Bidding and
requirements of National CompetitiveBidding
3
List the features of Item Rate contracts and demonstrate how they are different
fromLump Sum contracts.
A
Listing of features of Item Rate contracts
Differences
4
What is RFP? What are the types of consultancy contract?
A
Definition of RFP, What it includes
Description
of types of consultancy contracts, where it is best suited
5 Briefly
explain the areas of risk and causes of risk in contracts. Briefly describe
five conditions for termination of a contract?
A
Explanation of various risks
Description
of conditions for termination of contract
6
What is outsourcing? What are its benefits and draw backs? Write short notes on
contract compliances?
A
Explanation of outsourcing, benefits anddrawbacks
Short notes on contract
compliance
No comments:
Post a Comment
Note: only a member of this blog may post a comment.