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BBA- Sem 1
BBA102 – ORGANIZATION BEHAVIOUR
1 What is meant by Organisational Behaviour? Describe the interpersonal role and informational role of managers.
Meaning of Organisational Behaviour
Explanation of Interpersonal role
Explanation of Informational role
2 What is the meaning of organisation design? Explain the following elements of Organization Structure:
(a) Hierarchy
(b) Division of work
(c) Unity of command
Meaning of organisation design
Explanation of Hierarchy
Explanation of Division of work
Explanation of Unity of command
3 Define the term ‘Learning’. Explain any three theories of learning.
Definition of ‘learning’
Explanation of any three theories of learning
4 What is meant by conflict? Describe the Sources of Conflict?
Meaning of conflict
Description of sources of conflict
5 Define the term ‘power’ with respect to organisational behaviour. What are the sources of power? Explain.
Definition of the term ‘power’
Explanation of Sources of power
6 Explain the importance of Groups. Describe the stages of Group Development.
Explanation of importance of groups
Description of stages of group development
BBA 103-BUSINESS ENVIRONMENT
1 Economic policies refer to the monetary and fiscal policies that affect the growth rate of the economy. Discuss in detail these policies.
Explain fiscal policy
Explain monetary policy
2 Differentiate between capitalist and socialist economies.
Differences between capitalist and socialist economies
3 Discuss the Industrial laws applicable in India.
Explanation of Industrial laws applicable to business in India
4 What is disinvestment? What is the difference between privatization and disinvestment? What are the objectives of disinvestment?
Explain disinvestment. Differences between Privatisation and disinvestment
Explain objectives of disinvestment
5 Describe the corporate social responsibility of business houses towards human resources with an example of an Indian Company.
Explain Corporate Social Responsibility
Explain CSR with an example of an Indian Company
6 Explain the Indian economy with reference to the service sectors like Education and Health care.
Explain Services sector
Explain the progress made by services sectors like Education and Health care in India
BBA105- COMPUTER FUNDAMENTALS
1 a. Determine the decimal equivalent of the given number (38.36)8
b. determine the decimal equivalent of the given number (511)16
a. Decimal to octal conversion- formula
Calculations
b. Decimal to hexadecimal conversion- formula
Calculations
2 You want to invite a set of friends for your wedding through email as you do not have enough time to go and invite personally. How will you invite them using mail merge technique?
Mail merge steps
Example and list the friends to send the invitation
3 a. What is a Macro?
b. How do you create Macro?
a. Explaining Macro
b. Describing how to create Macro with the help of drawing dialog boxes
BBA – Sem 2
BBA 201 RESEARCH METHODS
1 Briefly describe the different steps involved in a research process. What are the characteristics of good research?
Meaning of Research
Listing the steps of the research process
Explanation of the steps involved in a research process
Characteristics of good research
2 a. Explain the different types of research designs.
b. Explain the Probability and Non-probability sampling methods.
Meaning of research design
Types of research designs
Explanation of Probability and Non-probability sampling methods
3 The important task ahead of the researcher is to document the entire work done in the form of a well-structured research report. Describe in brief the components of a Research Report. What are the guidelines for writing the research report?
Meaning of a Research Report
Components of a Research Report
Guidelines for writing the Research Report
BBA202: BUSINESS STRATEGY
1 What is business strategy? Explain the need for business strategy.
Meaning of business strategy
Explanation of the need for business strategy
2 Define strategic management. What are the causes for failure of Strategic Management?
Definition of Strategic Management
Causes for failure of Strategic Management
3 Write short notes on the following:
a) Core competencies and their importance
b) Strategic leadership.
a) Core competencies and their importance
b) Strategic leadership
BBA203 & FINANCIAL ACCOUNTING
1 Explain the objectives for accounting. Write about the limitations of accounting.
A Objectives for accounting
Limitations of Accounting
2 What is Petty Cash Book? Solve the below given problem.
On 1st Jan 2009, Ramanathan opened a Bank Account by depositing Rs.6,000/- in cash. All remittances are to be paid into bank on the same day on which they are received and all payments are made by cheques. Enter the following transactions in three columnar cash book.
Jan 2 – Goods sold to Mohan for cash Rs.250
Jan 5 – Settled Hari’s account of Rs.200 at a discount of 5%
Jan 7 – Received from Shyam a cheque for Rs.725. Discount allowed Rs.25.
Jan 10 – Purchased a calculator for Rs.200.Spent Rs.50 on the cover.
Jan 12 – Shyam’s cheque was returned dishonoured.
Jan 15 – Received a money order for Rs. 25 from Hari.
Jan 20 – Shyam settled his account by means of a cheque for Rs.755,Rs.5 being for interest charged
Jan 27- Purchased machinery from Rajiv for Rs.5000 and paid him by means of a bank draft purchased from bank for Rs.5005.
A Meaning of petty cash
Solving the problem
3 What are Errors in Accounting? Explain the classifications of Errors. Write any two examples of one sided errors.
A Errors in accounting
Classification of errors
Examples of one sided errors
4 From the following Trial Balance, prepare trading and profit and loss account for the year ended 31st Dec 2009 and balance sheet on that date.
Dr. (Rs.)
|
Cr. (Rs.)
| |
Drawings
|
10000
| |
Stock on 1-1-2009
|
46000
| |
Purchase & purchase return
|
150200
|
600
|
Cash in hand
|
3400
| |
Bank balance
|
22660
| |
Freehold premises
|
38600
| |
Trade expenses
|
840
| |
Printing, stationery & advertising
|
1640
| |
Professional charges
|
280
| |
Commission received
|
3300
| |
Investments as on 1st Jan @ 10 %
|
4000
| |
Interest on above
|
200
| |
Sundry debtors and creditors
|
36000
|
29000
|
Wages
|
25000
| |
Salaries
|
14000
| |
Capital
|
114000
| |
Income tax
|
1600
| |
Discount allowed and received
|
6300
| |
Sales return and sales
|
550
| |
B/R an B/P
|
3200
|
10000
|
Office furniture
|
3050
| |
Rent, rates and insurance
|
4000
| |
Provision for bad debts
|
670
| |
Total
|
371320
|
371320
|
Adjustments:
a) Provide for wages Rs.5000/-
b) Write off 5 % depreciation on freehold premises and 10 % on office furniture
c) Insurance to the extent of Rs.200/- relates to 1993
d) Stock on 31-12-2009 is Rs.52000/-
e) Charge interest on capital 5 % and on drawings Rs. 300/-
f) Further bad debts are Rs.1000/-
g) Provide for doubtful debts @ 5 % on sundry debtors
h) Make provision for discount on debtors and reserve for discount on creditors @ 2 %
A Preparation of trading account
Preparation of P/L a/c
B/S
5 Give the meaning and importance of bank reconciliation statements. From the following particulars of Neha and Co. prepare Bank Reconciliation Statement on March 31, 2008.
Rs.
Overdraft as per pass book 16,500
Interest on overdraft 1,600
Insurance premium paid by the bank 800
Cheques deposited but not yet credited 5,500
Cheques issued but not present for payment 6,000
Wrong credit to firm account by the bank 1,000
A Meaning of Bank Reconciliation Statement
Importance of bank reconciliation statement
Calculation of bank reconciliation statement
6 Explain on endorsement of a bill. Solve the given problem.
Black sells goods worth Rs.2,000 to Brown on 1st October, 2004 and draws a bill on him for the amount for 2 months. On the same day, the bill is endorsed by him to his creditor, White. The bill is duly paid on maturity. Pass journal entries in the books of all the parties.(drawer, endorsee, acceptor)
A Explanation of endorsement of a bill
Journal entries in the books of Black
Journal entries in the books of White
Journal entries in the books of Brown
BBA 204- Marketing Management
1 The brand is the symbol of the product’s personality. It is developed though diligent market research and is based on the customer’s needs and wants. Explain the various steps which are undertaken in the formation of a brand with examples.
Definition of brand
Steps involved in brand development
Examples
2 Describe the methods of environmental analysis-SWOT, PEST.
Strength, Weakness, Opportunity, Threat
Political, Economic, Social, Technological Environment
3 Define Marketing Planning. Explain about the two different Competitive marketing strategies.
Definition of Market Planning
Price based marketing strategies
Differentiation based marketing strategies
4 Define Product mix. Explain the factors determine the decisions of the Product mix.
Definition of Product mix
Factors determine the decisions of the product mix
5 Define Service Marketing. Explain the strategies for Services Marketing.
Definition of Service Marketing
Strategies for service marketing
6 Define Green Marketing. What are the reasons for which companies adopt green marketing?
Definition of Green marketing
Reasons for which companies adopt green marketing
BBA205 – MANAGEMENT INFORMATION SYSTEM
1 Define Planning process. Explain the three stages of a Planning process. Explain the guidelines for a successful Planning process.
Definition of a Planning process
Stages of a Planning process
Explaining the guidelines for a successful planning process
2 What do you mean by ERP? Describe the situations before and after the existence of ERP. Explain the challenges involved in ERP
Definition of ERP
Explaining the situations before and after ERP
Explaining the challenges in ERP
3 Define Decision Support System (DSS).Explain the components of a DSS. State the differences between DSS and Expert System(ES)
Definition of DSS
Explaining the components of a DSS
Differences between DSS and ES
4 Explain the functions of DBMS. Discuss the advantages and disadvantages of DBMS
Explain the functions of DBMS
State the advantages of DMBS
State the disadvantages of DBMS
Activity
|
Immediate predecessors
|
Optimistic time
|
Most Like time duration
|
Pessimistic Time
|
A
|
…
|
5
|
8
|
10
|
B
|
…
|
18
|
20
|
22
|
C
|
…
|
26
|
33
|
40
|
D
|
A
|
16
|
18
|
20
|
E
|
A
|
15
|
20
|
25
|
F
|
B
|
6
|
9
|
12
|
G
|
C
|
7
|
10
|
12
|
H
|
D
|
7
|
8
|
9
|
I
|
F, E
|
3
|
4
|
5
|
a. Draw a PERT Network
b. Determine the expected time and variance for each activity
c. Determine earliest and latest occurrence time of each event
d. Determine the critical path for the network
a. For correctly drawing the network diagram
b. For determining the expected time and variance for each activity
c. For determining the earliest and latest occurrence time of each event
d. For identifying the correct critical path
6 Write short notes on the following:
a)Neural Networks(NN)
b)Business Process Re-engineering(BPR)
Concept, advantages and disadvantages of Neural Networks
Concept and importance of BPR
BBA – Sem 3
BBA 301-Legal and Regulatory Framework
1 What are the various kinds of agencies?
On the basis of extent of authority
On the basis of nature of work
2 Define the meaning of a ‘Cheque’. Explain the crossing of a cheque and its types.
Meaning of ‘cheque’
Crossing of a cheque
Types of crossing
3 Explain different types of share capital.
Explanation
4 “CPA provides for the establishment of the central consumer protection council”. Explain the objectives of the central council in the light of the above statement.
Explanation of objectives
5 What are the salient features of combination regulations under the Competition Act 2002?
Features
6 List the features and precautions of Trade mark Act, 1999.
Listing of features
Listing of precautions
BBA302 – HUMAN RESOURCE MANAGEMENT
1 Define ‘Human resource Management’ (HRM). What are the features and objectives of human resource management?
Definition of Human resource management
Features of HRM
Objectives of HRM
2 Define ‘recruitment’. What are the factors affecting recruitment?
Definition of recruitment
Factors affecting recruitment
3 Differentiate between personnel management and Human Resource Management.
Difference between Personnel Management and HRM
4 What is the purpose of performance appraisal? Explain the process of performance appraisal.
Purpose of performance appraisal
Process of performance appraisal
5 What is meant by employee grievance? What are the causes of employee grievances? Explain the need for employee counselling.
Meaning of employee grievance
Causes of employee grievances
Need for employee counselling.
6 Explain the need for employee induction program. What are the contents of induction program?
Need for employee induction program
Contents of induction
BBA303: QUALITY MANAGEMENT
1 What is meant by ‘Quality’? What are the dimensions of quality?
Definition of Quality
Dimensions of quality
2 Differentiate between Mission and Vision Statements. Write a brief note on “quality objectives”
a) Difference between Mission and Vision Statements
b) Quality Objectives
3 Explain the following:
a) Cost of quality
b) Kaizen
a) Explanation of ‘cost of quality’
b) Explanation of ‘Kaizen’
4 What is meant by Customer Focus? How do you handle customer complaints?
Meaning of Customer Focus
Handling customer complaints
5 What is ‘productivity’? Explain productivity factors.
Meaning of productivity
Explanation of productivity factors
6 Write short notes on the following:
(a) Quality Management Principles
(b) Deming Prize
(a) Short notes on Quality Management Principles
(b) Short notes on Deming Prize
BBA 304 - Advertising and sales
1 Define advertising and discuss the various functions of advertising.
Meaning
Functions
2 Discuss in brief the various message strategies in advertising.
3 strategies
3 Observe any newspaper advertisement of any telecom company. What is the target audience and what are benefits of choosing newspaper for advertisement.
Selection of appropriate advertisement
Identifying target audience
Advantages of newspaper advertisement
4 What is internet advertising? How is it different from Email advertising?
Internet advertising
Difference
5 What are the various sales presentation techniques? Discuss.
Sales presentation techniques
6 Write short notes on:
a) Sales promotion
b) Personal selling
a) meaning and scope of sales promotion
b) meaning and objectives of personal selling
BBA – Sem 4
BBA401- E-COMMERCE
1 a. eBay is The World's Online Marketplace, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, eBay offers an online platform where millions of items are traded each day. Mention and explain the various opportunities offered by ecommerce for businesses.
b. What are the advantages and disadvantages of eCommerce?
a. Listing the opportunities and explaining
b. Listing the main advantages
Listing the disadvantages
2 a. The TCP/IP reference model is the network model used in the current Internet architecture. This model is derived from the OSI model and they are relatively same in nature. Explain the different characteristics of Gateways in the TCP/IP reference model with a neat diagram
b. Write short note on Hyper Text Markup Language (HTML) with example a. Diagram
Characteristics
b. Explanation on HTML
Example
3 Hanson websites are built to work for your business and are built on the concept of intelligent website. An intelligent website is more than just a brochure on the web. It allows you to edit the website yourself through a Content Management System (CMS). What is the need for an intelligent website?
Listing the steps
Explanation
4. When a data is sent across the network it is encrypted and arranged in a way that even if there is a diversion in the flow of data should not leak the data. At the reception it is decrypted and actual data is obtained. Explain the different methods of encryption technique.
Listing
Explanation each of them
Diagram for each of them
5. Explain the different categories of electronic payment system in detail
Listing the types and sub types-
Explanation
6. We know that there are various internet services which help us to make the use of network efficiently. Being a regular user of the various services without probably knowing the technical aspects explain those services in details with an example.
Listing the various services
Explanation
Examples
BBA 402 & MANAGEMENT ACCOUNTING
1 Explain the importance of Management Accounting and Need of Management
Accounting.
Explanation of Management accounting
Need of Management Accounting
2 Explain the various steps in Budgetary Control. Advantages of Budgetary Control.
Steps in Budgetary Control
Advantages of Budgetary Control
3 What is absorption costing? Explain the features of absorption costing. Write the differences between absorption and marginal costing.
Absorption costing
Features of absorption costing
Difference between absorption and marginal costing
4 Explain the three types of financing in working capital.
Raw material: Rs.80 per unit, labour: Rs.30 per unit; overheads: Rs.60 per
unit, selling price/unit Rs.200: raw materials: one month, work in progress: 15
days, finished goods: 1 month; creditors: 1 month; debtors: two months, Wages:
45 days; overheads: 1 month; ¼ of production is sold in cash. Desired cash balance is Rs.3,65,000. Production per annum is 1,04,000 units. Estimate the working capital.
Explanation of financing of working capital
Estimation of working capital
5 Use the following information to prepare:
A schedule of changes in working capital.
A funds flow statement of Sahana & Co.
Balance Sheet of Sahana & Co.
Liabilities
|
31.03.2010
|
31.03.2011
|
Assets
|
31.03.2010
|
31.03.2011
|
Capital
|
185000
|
210000
|
Goodwill (at cost)
|
60000
|
60000
|
P & L
Account
|
147800
|
176400
|
Land
|
47400
|
52400
|
Bank
|
120000
|
90000
|
Building
|
19400
|
19400
|
Loan
|
140000
|
122000
|
Plant
|
82600
|
72400
|
Bills Payable
|
20000
|
18000
|
Machinery
|
120000
|
128000
|
Creditors
|
Furniture
|
80000
|
72100
| ||
Provision for taxation
|
Inventory
|
50000
|
48300
| ||
Debtors
| |||||
Bills receivable
| |||||
Bank
| |||||
Cash
| |||||
652800
|
684400
|
652800
|
684400
| ||
Schedule of changes in working capital
Fund flow statement of Sahana & Co
6 Give the meaning of dividend policy. Explain the significance of dividend decision and types of dividend policy.
Meaning of Dividend policy
Significance of dividend decision
Types of dividend policy
BBA 403 - International marketing
1 Explain the meaning, need and significance of international marketing.
Meaning
Need
significance
2 Discuss the indicators of economic condition of a country.
Economic condition indicators
3 Culture is an invisible barrier to international trade. Discuss.
Discuss the statement
4 What is branding? Discuss branding decisions.
Meaning
branding decisions
5 What is the mode of entry adopted by McDonalds? Discuss the various modes of entry in international business.
Mode of entry by McDonalds
Modes of entry
6 Write short notes on:
a) Transfer pricing
b) Trade fairs
a) meaning of transfer pricing
b) meaning and benefits of trade fairs
BBA404-Small Business Management
1 Define small business and explain its characteristics.
Definition of small business
Characteristics of small business
2 Explain Porter’s five forces model.
Explanation
3 Explain various sources of Working Capital.
Explanation
BBA405: RETAIL MANAGEMENT
1 What is meant by ‘retailing’? What are the functions of retailing?
Meaning of retailing
Functions of retailing
2 Explain the following:
(a) Retail Marketing mix
(b) Functions of merchandising manager.
(a) Explanation of Retail Marketing mix
(b) Explanation of Functions of merchandising manager.
3 Write short notes on the following:
(a) Store management
(b) Retail space management
(a) Short notes on Store management
(b) Short notes on Retail space management
BBA – Sem 6
BBA601- TECHNOLOGY MANAGEMENT
1 Define any one definition of Technology. Explain the concept of technology in brief.
Diagram
Any one definition of technology
Example for this definition
Explain the concept of technology
2 List and explain the effects of technology on various human need factors
Atleast 10 factors with positive and negative effect
3 Differentiate between exploratory and normative methods of forecasting.
Atleast 5 differentiation
4 Describe the process of Technology assessment and evaluation with a neat diagram
Diagram
Technology assessment
Technology evaluation
5 Briefly explain the government initiative for technology transfer in India.
Introduction
Indian Scenario from your perspective
6 Write note on
a. Moore’s Law
b. Innovation Performance
a. History of Moore’s Law
Technology-S-Curve
b. Factors
Principles
Measures
BBA602 –Management Development and Skills
1 Define Management. Explain the importance of Management. Discuss any three advantages of Management.
Definition of Management
Explaining the importance of Management
Any three advantages of Management
2 Discuss the John Fisher’s Model of Personal Change
Explain the entire John Fisher’s Model Of Personal Change
3 Explain the concept of Decision-Making. Discuss the challenges in the process of Decision making.
Concept of Decision Making
Explaining the challenges in the decision making process
4 Suppose you have joined as a Manager in an organization and you are asked to negotiate on a particular issue. What according to you are the principles of Negotiation? Explain the steps in the process of negotiation.
State the twelve basic principles of negotiation
Explain the steps involved in a negotiation process
5 Discuss the qualities required to become an effective leader.
Explain any ten qualities of an effective leader
6 Write a short note on the following:
a) Grid Analysis
b) Catwoe Analysis
Meaning and steps involved in Grid Analysis
Meaning and elements of Catwoe Analysis
BBA603 & ROLE OF INTERNATIONAL FINANCIAL INSTITUTIONS
1 Give introduction to international finance. Explain the benefits, scope of international finance. List the advantages and disadvantages of globalization.
Introduction to international finance
Benefits, Scope of international finance
Advantages and disadvantages of globalization
2 Write short note on:
Balance of Payment
Current account
Capital account
Foreign exchange reserves
Accounting equilibrium
Balance of Payment
Current account
Capital account
Foreign exchange reserves
Accounting equilibrium
3 Give introduction on foreign exchange. Explain on foreign exchange markets and role of international forex markets.
Introduction on foreign exchange
Explanation on foreign exchange markets
Role of international forex markets
4 Explain cash-in-advance and write the process of issuing letter of credit and different types of letter of credit.
Explanation of cash-in-advance
Process of issuing of letter of credit
Explanation of types of letter of credit
5 Explain the Foreign Direct Investment (FDI). Give the comparison between American Depository Receipt (ADR) and Global Depository Receipt (GDR). Write the categories for trade blocs.
Explanation of FDI
Comparison between ADR & GDR
Introduction on trade blocs
6 Write down the differences between GATT and WTO. Explain the problems and achievements of GATT & WTO.
Differences of GATT and WTO
Explanation of problems of GATT & WTO
Explanation of achievements of GATT & WTO
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