SMU BBA SUMMER DRIVE ASSIGNMENTS

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BBA 101- COMMUNICATION SKILLS

1 Communication is the lifeblood of a business organization. Explain the process of Communication. What is the role of Communication in Business?

Meaning of Communication

Process of Communication

Role of communication in Business

2 Why are business letters given so much importance in today’s organizations? Bring out the difference between personal letters and business letters. Discuss the different characteristics of a good business letter.

Importance of business letter

Differences

Characteristics

3 Writing effectively is a skill, which can be learnt and perfected. Explain the general principles of Effective writing. What are the various techniques to improve your writing skills?

General principles of Effective writing

Techniques to improve writing skills

4 What groundwork does one need to do to make an effective presentation? How do verbal, vocal and visual components of communication impact a presentation?

Groundwork needed to make an effective presentation

Verbal, vocal and visual components impact on presentation

5 Explain the contents of a good resume. Distinguish between the different types of resumes.

Contents of good resume

Types of Resumes

Differences

6 With growing competition and volatile market conditions, jobs are not secured as they ought to be previously. What are the factors looked into by the prospective employers? Identify the techniques, which should be used by an interviewee to get a good job.

Factors

Job interview techniques

BBA102: ORGANIZATION BEHAVIOUR

1 Define the term ‘Organisational Behaviour”. Explain the importance of Organizational Behaviour.

Definition of Organizational Behaviour

Importance of Organizational Behaviour

2 Explain the following:

a) Span of Control

b) Centralisation and Decentralisation

a) Span of Control

b) Centralisation and Decentralisation

3 Describe the personality traits influencing Organizational behaviour.

Personality traits influencing Organisational Behaviour

4 Define the term motivation. Explain Maslow’s need Hierarchy theory.

Definition of motivation

Maslow’s hierarchy theory

5 Explain the functions of communication. Mention some of the tips or techniques for effective communication.

Functions of communication

Tips or techniques for effective communication

6 Write short notes on the following:

a) Organization Culture

b) Conflict management

a) Organisational Culture

b) Conflict management

BBA 103-BUSINESS ENVIRONMENT

1 Monetary policy regulates the money supply in an economy. Analyse how monetary policy play an important role in the credit availability of an economy.

Explain monetary policy

Quantitative control

Qualitative control

2 Discuss the merits and demerits of Indian economy.

Merits

Demerits

3 Elucidate the key regulations applicable to business in India.

Explanation of regulations applicable to business in India

4 Analyse two examples or cases of privatization in India.

Each example-

5 Differentiate GATT and WTO.

Explain GATT

Explain WTO

6 Compare and contrast the different forms of Public sector Enterprises.

Explain Public sector Enterprises

Explain different forms

BBA104 QUANTITATIVE TECHNIQUES IN BUSINESS

of Statistics. Explain the importance of statistics in business and management.

Meaning of Statistics

Functions of Statistics

Importance of statistics in business and management

2 a. What do you understand by time series? What are the different types of variation in time series? Briefly describe each with an example.

b. Construct a consumer price index for the information given by using Aggregate expenditure method

Commodities Quantity 2007(Q0 ) Unit P0 2007 P12008

A 7 quintal 300 310

B 5 quintal 305 308

C 4 quintal 416 419

D 9 quintal 530 625

E 3 kg 18 23

F 5 quintal 1050 1070

Meaning of Time series

Different types of variation in time series with examples

Consumer price index using Aggregate expenditure method

3 What is statistical quality control? Discuss the various control charts.

Meaning of Statistical Quality Control

Meaning of Control Charts

Control Charts for variables and attributes

BBA105- COMPUTER FUNDAMENTALS

1 a. Determine the decimal equivalent of the given number (38.36)8

b. determine the decimal equivalent of the given number (511)16

A a. Decimal to octal conversion- formula

Calculations

b. Decimal to hexadecimal conversion- formula

Calculations

2 Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail?

A Mail merge steps

Example and list the friends to send the invitation

3 a. What is a Macro?

b. How do you create Macro?

A a. Explaining Macro

b. Describing how to create Macro with the help of drawing dialog boxes

SEM 2 BBA SUMMER DRIVE ASSIGNMENTS

BBA 201-RESEARCH METHODS

1. Briefly describe the different steps involved in a research process. What are the characteristics of good research?

[Meaning of Research

Listing the steps of the research process

Explanation of the steps involved in a research process

Characteristics of good research]

2. a. Explain the different types of research designs.

b. Differentiate between Probability and Non-probability sampling methods.

[Meaning of research design

Types of research designs

Meaning of Probability and Non-probability sampling methods

Differences]

3. The important task ahead of the researcher is to document the entire work done in the form of a well-structured research report. Describe in brief the components of a Research Report. What are the guidelines for writing the research report?

[Meaning of a Research Report

Components of a Research Report

Guidelines for writing the Research Report]

BBA202: BUSINESS STRATEGY

1. Define business policy. Explain the importance of business policy. Differentiate between business policy and Strategy.

[Definition of business policy

Importance of business policy

Difference between business policy and strategy]

2. What are the objectives of Strategic Management? What are the causes for failure of Strategic Management?

[Objectives of Strategic Management

Causes for failure of Strategic Management]

3. Write a brief note on the following:

a) Core competencies and their importance

b) Strategic leadership.

[a) Core competencies and their importance

b) Strategic leadership.]

BBA203 - FINANCIAL ACCOUNTING

1. Accounting concept refers to the basic assumptions and rules and principles which work as the basis of recording of business transactions and preparing accounts. Explain any 5 concepts of accounting with example

[(Explanation of each concept with example carries 2 marks each) (5*2= 10 marks)]

2. Differentiate between trade discount and cash discount.

Enter the following transactions in Sadhana’s simple cash book.

2010 April          1st April Balance of cash in hand Rs.1500

8th April              Purchased goods for cash from X for Rs.320

15th April           Sold goods for Rs. 480 to Y for cash

20th April           Received commission Rs.65

22nd April          Paid Commission Rs.55

28th April           Paid to Reena on account Rs.715

30th April           Paid salary to the office clerk Rs.100 and office rent Rs.60

[Differences between trade discount and cash discount-5

Preparation of cash book-5]

3. Final Accounts are prepared at the end of the accounting year with various adjustments. Explain the features and objectives of final accounts

[Explanation of objectives of final accounts-3

Explanation of features of final accounts-7]

4. Prepare Trading and Profit and Loss Account and Balance Sheet from the following particulars as at 31st March 2012.

Particulars	Dr. (Rs)	Cr. (Rs)
Capital / Drawings	1,400	10,000
Cash in hand	1,500	-
Bank overdraft @ 5%	-	2,000
Purchase and Sales	12,000	15,000
Returns	1,000	2,000
Establishments charges	2,500	-
Taxes and Insurance	500	-
Provision for Doubtful Debts	-	1,000
Bad Debts	500	-
Sundry Debtors and Creditors	5,000	1,850
Commission	-	500
Investments	4,000	-
Stock on 1 April 2010	3,000	-
Furniture	600	-
Bills Receivable & Bills payable	3,000	2,500
Collected Sales Tax	-	150
Total	35,000	35,000

Further, you are required to take into consideration the following information:

a) Salary Rs.100 and taxes Rs.400 are outstanding but insurance Rs.50 prepaid

b) Commission amounting to Rs.100 has been received in advance for work to be done next year.

c) Interest accrued on investments Rs.210

d) Provision for doubtful Debts is to be maintained at 20%

e) Depreciation on furniture is to be charged at 10% p.a.

f) Stock on 31st March 2012 was valued at Rs.4,500

g) A fire occurred on 25th March 2012 in the godown and stock of the value of Rs.1,000 was destroyed. It was fully insured and the insurance company admitted the claim in full.

[Calculation of Trading and P/L a/c-5

Preparation of balance sheet-5]

5. ABC Ltd.’s cashbook showed a bank overdraft of Rs.12,000 as on 30th June 2004. The bank statement as on that date also showed an overdraft but the figure is different. The following are the causes.

1. Cheques deposited but not yet collected Rs.1,500

2. Cheques issued but not yet presented for payment Rs.2,000

3. A cheque of Rs.1,500 deposited on 15th May, 2004 was dishonoured on 19th June, 2004 but not intimated by the bank till 30th June, 2004

4. Bank charges not recorded in the cash book Rs.1,000

5. Interest on overdraft not intimated Rs.1,200

[Preparation of Bank reconciliation statement-10]

6. Mayur, Veer and Prakash are partners sharing profit and losses in the ratio of 2:1:1. Their Balance Sheet was as follows:

Liabilities	Amount	Assets	Amount
Creditors	10,000	Cash in Hand	7,000
Bills payable	7,000	Machinery	13,000
		Stock	26,000
Capitals: Mayur    40,000 Veer       30,000 Prakash 20,000	90,000	Debtors Investment Building	26,000 15,000 20,000
Total	1,07,000	Total	1,07,000

Prakash has expired on 01.01.2009 and as a result the assets are revalued and liabilities reassessed as follows:

i) Create a Provision for doubtful debt on debtors at Rs.800.

ii) Building and investment are appreciated by 10%.

iii) Machinery is depreciated at 5%

iv) Creditors were overestimated by Rs.500.

v) Goodwill of the firm valued at Rs.27,000

The balance due to Prakash will be transferred to his executor’s loan account which carries an interest of 10% p.a. Prepare necessary ledger accounts and show the balance sheet of new firm after adjustments.

[Preparation of ledger accounts-5

Preparation of balance sheet-5]

BBA 204- Marketing Management

1. Explain the personal, socio-cultural, Psychological determinants of consumer behaviour.

[Definition of consumer behaviour

Personal determinants- Consumer demographics ,Consumer psychographics

Socio-Cultural determinants- Social factors , Cultural factors

Environmental factors

Psychological determinants—Perception, Learning, Memory

Motivation]

2. Describe the methods of environmental analysis-SWOT, PEST.

[Strength, Weakness, Opportunity, Threat

Political, Economic, Social, Technological Environment]

3. Discuss the characteristics of services (any three) and the important strategies which help in marketing of services.

[Characteristics of Services (any three)

Strategies for marketing of services]

4. Define Product mix. Explain the factors determine the decisions of the Product mix.

[Definition of Product mix

Factors determine the decisions of the product mix]

5. The brand is the symbol of the product’s personality. It is developed though diligent market research and is based on the customer’s needs and wants. Explain the various steps which are undertaken in the formation of a brand with examples.

[Definition of brand

Steps involved in brand development

Examples]

6. Define Green Marketing. What are the reasons for which companies adopt green marketing?

[Definition of Green marketing

Reasons for which companies adopt green marketing]

BBA205 – MANAGEMENT INFORMATION SYSTEM

1. Define MIS. Describe the characteristics and functions of MIS.

[Meaning of MIS

Characteristics of MIS

Describing the functions of MIS]

2. What do you mean by ERP? Describe the situations before and after the existence of ERP. Explain the challenges involved in ERP

[Definition of ERP

Explaining the situations before and after ERP

Explaining the challenges in ERP]

3. Explain the applications and systems used in E-communication.

[Application and systems used in E-communication]

4. There is an information explosion in today’s society. There are lot of advantages of DBMS like proper maintenance of the data and maintaining security. Explain the process of data transition using diagram and an example of your own.

[Drawing the diagram

Explaining the process of data transition with an example

Explaining the process]

5. There are two investment plans in the market whose details are given below based on which you need to decide which investment plan you need to select. Suggest which investment plan you prefer and why?

Particulars	Plan A	Plan B
Investment in Rs. Million	3	2.7
Savings/ gain per year in Rs. Million	1.0	0.75
No. of years savings or gain would occur	5	5
Discount Rate	12%	12%

[reasoning about the 2 plans

Writing 2 Formulae

Answering which plan is better

Calculations and correct answers]

6. Write short notes on the following :

a) Transaction Processing System (TPS)

b) Knowledge Based System (KBS)

[Concept of Transaction Processing System

Concept of Knowledge Based System]

SEM 3 BBA SUMMER DRIVE ASSIGNMENTS

BBA 301-Legal and Regulatory Framework

1 Explain the clause related to the acceptance of proposal and the mandatory conditions attached with it.

Explanation of acceptance of proposal

Explanation of mandatory conditions

2 Define the meaning of a ‘Cheque’. Explain the crossing of a cheque and its types.

Meaning of ‘cheque’

Crossing of a cheque

Types of crossing

3 Decisions of the members at general meetings are expressed by way of resolutions. What do you understand by the term resolution here? Explain it with its kinds.

Explanation of resolution

Explanation of kinds of resolutions

4 “CPA provides for the establishment of the central consumer protection council”. Explain the objectives of the central council in the light of the above statement.

Explanation of objectives

5 FEMA clearly defines the acts that can be termed as offences under its purview. What are these malpractices which are covered under FEMA act?

Explanation of offences under FEMA

6 List the features and precautions of Trade mark Act, 1999.

Listing of features

Listing of precautions

BBA302 – Human Resource Management

1 Explain the various emerging concepts of Human Resource Management(HRM)

Explaining the concepts of Human Resource Management

2 What do you mean by Human Resource Planning? Explain the importance of Human Resource Planning

Definition of Human Resource Planning.

Explaining the importance of Human Resource Planning

3 What do you mean by Recruitment? Explain the factors affecting Recruitment.

Define Recruitment

Explain the factors affecting Recruitment

4 Suppose you have joined as an HR Manager in an organization and you are asked to improve the organization’s Induction process. What are the strategies you will consider in order to improve the Induction process?

Explain the strategies to improve Induction Process

5 Discuss the features of an Incentive plan. Explain the characteristics of an effective Incentive System

Describe the features of an incentive plan

Explain the characteristics of an Effective Incentive system

6 Write a short note on the following:

a)Employee Counselling

b)Selection

BBA303: QUALITY MANAGEMENT

1 Define the term Quality management. What are the dimensions of quality? Differentiate between Quality Control and Quality Assurance.

Definition of Quality management

Dimensions of quality

Difference between Quality Control and Quality Assurance

2 Differentiate between Mission and Vision Statements. Write a brief note on “quality objectives”

a) Difference between Mission and Vision Statements

b) Quality Objectives

3 Explain the following:

a) Kaizen

b) Benchmarking and its importance

4 What is meant by Customer Focus? Describe in brief the concept of Customer satisfaction and Customer delight.

Meaning of Customer Focus

Concept of Customer satisfaction and Customer delight

5 Write Short notes on the following:

a) Cost of Quality

b) Productivity

6 Define Quality Management System. Explain Quality Management Principles

Definition of Quality Management System

Quality management principles

BBA 304 - Advertising and Sales

1 Define advertising and discuss the various functions of advertising.

Meaning

Functions

2 Explain the consumer buying decision process.

Consumer buying decision process

3 Observe any newspaper advertisement of any consumer durable company. What is the target audience and what are benefits of choosing newspaper for advertisement.

Selection of appropriate advertisement

Identifying target audience

Advantages of newspaper advertisement

4 What is media planning and what are the steps in media planning process?

Meaning

Steps

5 What do you understand by Public relations? What is the difference between PR and advertising?

Meaning

Difference between advertising and PR

6 Write short notes on:

a) Sales quota

b)sales force

a) meaning and objectives of sales quota

b) meaning and role of sales force